Appointment Density, Message Responsiveness, and Patient Satisfaction

TL;DR

This study explores how responsiveness to messages and appointment scheduling affect patient satisfaction.

Contribution

The study investigates how message responsiveness and appointment density influence patient satisfaction.

Findings

Message-based responsiveness is associated with patient satisfaction.

Appointment density also impacts patient satisfaction.

Abstract

This cross-sectional study examines the association of message-based responsiveness and appointment density with patient satisfaction.