# Implementation, Acceptability, and Actions After Using an AI Workplace Health Kiosk in a Low-Resource Public School Workplace Setting: Cross-Sectional Pilot Study

## TL;DR

An AI health kiosk was tested in a low-resource school setting in the Philippines and found to be acceptable and linked to health actions, though some privacy and operational issues were noted.

## Contribution

This study provides preliminary evidence on the real-world use and acceptability of AI health kiosks in low-resource workplaces.

## Key findings

- Most participants rated the kiosk experience as good or excellent and found it easy to use.
- A majority of users consulted a healthcare professional or made lifestyle changes after using the kiosk.
- Privacy concerns and operational issues like queuing and connectivity were reported.

## Abstract

Artificial intelligence (AI)–enabled digital health kiosks are increasingly used in workplaces and communities to promote health awareness, especially in low- and middle-income countries. However, evidence on their real-world use, user acceptability, and immediate behavioral responses remains limited, especially outside formal clinical care.

This study evaluated the implementation experience, user acceptability, and immediate self-reported actions associated with the use of an AI-enabled workplace health kiosk among public school teachers in an urban, low-resource setting in the Philippines.

We conducted a study involving 384 teachers who used an AI health kiosk during wellness activities. The kiosk provided informational health indicators. Postuse surveys assessed usability; trust; privacy concerns; and self-reported actions, such as health consultations and sharing results. Analyses were descriptive and exploratory. The study did not evaluate diagnostic accuracy, clinical validity, disease prevalence, or health outcomes.

Most participants (162/189, 85.7%) rated the kiosk experience as good or excellent, and 93.1% (176/189) found it easy to use. Overall, trust in kiosk results was high, although 31.7% (60/189) of the participants expressed privacy concerns. After using the kiosk, 70.9% (134/189) of the participants consulted a health care professional, and 66.7% (126/189) made lifestyle changes. A small percentage (32/189, 16.9%) reported no follow-up actions, mainly due to uncertainty about the next steps. User feedback highlighted convenience and accessibility but also noted operational issues such as queuing and connectivity problems.

In this workplace setting, an AI health kiosk was feasible, acceptable, and linked to immediate self-reported health actions. Findings are preliminary and context specific. Formal validation, follow-up studies, and further evaluation are needed before use in diagnostic, population health, or policy contexts.