Effect of positive feedback from patients on resident doctor's well-being

TL;DR

This study shows that patient gratitude can improve resident doctors' well-being by reducing emotional exhaustion and boosting feelings of accomplishment.

Contribution

The study introduces a mixed-methods analysis of how patient gratitude affects resident doctors' burnout and well-being.

Findings

Gratitude from patients lowers emotional exhaustion in resident doctors.

Gratitude strengthens feelings of personal accomplishment among trainees.

The effect of gratitude on depersonalization was not statistically significant.

Abstract

The effect of patient's gratitude on the well-being of Residents Doctors, especially in helping to reduce burnout is of interest.
Therefore, it is of interest to assess the effect of gratitude on emotional exhaustion, depersonalization and a sense of personal
accomplishment among trainees using a mixed-methods approach. We show that gratitude can lower emotional exhaustion and strengthen
feelings of accomplishment, although its effect on depersonalization was not statistically significant. Thus, positive patient interaction
and gratitude based practices help doctor's mental well-being.