Women satisfaction with breastfeeding care in maternity hospitals: a survey from Italy
Riccardo Davanzo, Emanuela Lanfranchi, Silvia Perugi, Giuseppe Giordano, Maria Lorella Giannì, Maria Elisabetta Baldassarre, Massimo Agosti

TL;DR
This study surveys Italian mothers' satisfaction with breastfeeding care in hospitals and finds mostly positive feedback but highlights gaps in post-discharge information.
Contribution
The study provides new insights into women's satisfaction with breastfeeding support in Italian maternity hospitals and identifies a gap in post-discharge information.
Findings
Most women positively evaluated postnatal care and breastfeeding support in maternity hospitals.
20.2% of women reported insufficient information about post-discharge breastfeeding support.
Positive satisfaction results should be interpreted cautiously due to unclear expectations.
Abstract
This study examines the satisfaction of women with the breastfeeding support they received in a sample of Italian maternity hospitals as part of postnatal care. Between November 15th and December 15th, 2023, a 20-items questionnaire was administered to 20 mothers who were consecutively discharged from each of the 26 Maternity Hospitals, that participate in a national project on the promotion of breastfeeding. A total of 520 questionnaires were collected. Overall, the evaluation provided by women regarding the postnatal care was positive. The health team was perceived as welcoming, communicating clear information, practically and emotionally supporting, helpful in teaching how to take care of their baby and respectful of the mother-baby relationship. Moreover, the team was considered attentive to preventing and treating pain experienced by new mothers. In 20.2% of cases, women reported…
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Taxonomy
TopicsBreastfeeding Practices and Influences · Maternal Mental Health During Pregnancy and Postpartum · Maternal and Perinatal Health Interventions
