# Collective actions in crisis

## TL;DR

This study explores how collective actions and social norms help people respond to crises by making collaborative decisions and using technology effectively.

## Contribution

The paper introduces a perspective on how shared meanings and norms enable adaptive behavior during crises.

## Key findings

- Social conventions and norms help resolve collective action challenges during crises.
- Effective communication among stakeholders is crucial for managing and recovering from crises.
- Technological advancements and social media enhance people's ability to respond to crises.

## Abstract

When a crisis strikes, people want quick and accurate information, and fast responses can assist to fill in the gaps left by the crisis. Crises present enormous hurdles to population decision-making. Creating excellent judgments is also difficult since it entails making sacrifices for the greater good. This perspective study shows that social conventions and norms are ways for resolving collective action concerns. When group cohesiveness is the norm, it becomes easier to address difficulties related to collective action. However, the crisis compels us to reevaluate our beliefs and return to our fundamental values. One of the best of these values at a larger level is collective action. As the crisis leads to shortage in time, resources and choices which limits the individual preferences or narrows the discrepancies, it puts the collective action as a priority. The study indicates that collaborative stakeholders must be able to communicate effectively with one another in order to make informed decisions in difficult situations and to engage, manage, and recover from a crisis. The researcher considers what is learned about crisis, decision-making and making sense in tumultuous situations, and argues for principles that underpins these concepts. The researcher investigates when and how shared meanings enable more useful or adaptive behavior. People's ability to react to crises is also at an inflection moment, particular thanks to technological advancements and social media. This study provides the crisis mechanism as well as a review of enabling technologies and their potential in the collective action.