Insurance Churn and Diabetes Outcomes Among Patients With Low Income
Nathalie Huguet, Dang Dinh, Annie Larson, Andrew Suchocki, Jun Hwang, Jennifer DeVoe, Miguel Marino

TL;DR
This study examines how losing health insurance affects diabetes outcomes in low-income patients using community health centers.
Contribution
The study provides new insights into the impact of insurance churn on diabetes management in vulnerable populations.
Findings
Losing insurance is associated with worsened diabetes outcomes.
Low-income patients at community health centers are particularly affected by insurance instability.
Abstract
This case-control study assesses the association of losing insurance with diabetes outcomes among people with low income served by community health centers.
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| Group | Adjusted prevalence (95% CI), % | |||
|---|---|---|---|---|
| HbA1c >9.0% | ≥1 Acute complication | Diabetes medication (high complexity) | Insulin prescription | |
| Churn | ||||
| Preperiod | 33.5 (32.2 to 34.8) | 12.9 (12.0 to 13.8) | 13.3 (12.4 to 14.3) | 34.0 (32.7 to 35.4) |
| Postperiod | 34.0 (32.7 to 35.3) | 27.3 (26.1 to 28.6) | 22.0 (20.8 to 23.2) | 42.4 (41.0 to 43.8) |
| Postperiod-preperiod difference | 0.5 (−0.8 to 1.8) | 14.4 (13.0 to 15.9) | 8.7 (7.5 to 9.8) | 8.4 (7.4 to 9.4) |
| Nonchurn | ||||
| Preperiod | 33.3 (32.0 to 34.7) | 12.7 (11.8 to 13.6) | 12.9 (12.0 to 13.9) | 32.8 (31.5 to 34.1) |
| Postperiod | 29.8 (28.5 to 31.1) | 24.2 (23.0 to 25.4) | 21.1 (19.9 to 22.2) | 39.0 (37.6 to 40.3) |
| Postperiod-preperiod difference | −3.5 (−4.7 to −2.3) | 11.5 (10.1 to 12.9) | 8.1 (7.1 to 9.2) | 6.2 (5.2 to 7.1) |
| Postperiod-preperiod difference between churn and nonchurn groups | 4.0 (2.3 to 5.8) | 3.0 (1.0 to 5.0) | 0.5 (−1.0 to 2.1) | 2.2 (0.8 to 3.6) |
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Taxonomy
TopicsHealthcare Policy and Management · Healthcare Systems and Reforms · Primary Care and Health Outcomes
Introduction
Evidence shows that people with low income who have diabetes are 25% more likely than those without to lose health insurance.^1^ Changes to Medicaid and health insurance exchange programs via the One Big Beautiful Bill Act will lead to unstable insurance access. This study assesses the association of losing insurance (“churning”) with diabetes outcomes among people served by community health centers (CHCs), 90% of whom have incomes at or near the federal poverty level.^2^
Methods
This case-control study uses electronic health record (EHR) data from January 1, 2014, to December 31, 2019, from 354 CHCs in 20 states in OCHIN and Health Choice Network on patients with diabetes aged 19 to 64 years. Patients had an ICD-9-CM or ICD-10-CM code on the problem list and/or encounter diagnoses any time between January 1, 2012, and December 31, 2017. Patients must have had 3 or more ambulatory visits within a 3-year period and an interval of 12 months or more between the first and last visit. Postperiod included any visits after churning up to December 31, 2019 (eMethods in Supplement 1). Oregon Health & Science University’s institutional review board approved the study and waived informed consent because the data were deidentified. This study followed the STROBE reporting guideline.
Diabetes outcomes included uncontrolled glycosylated hemoglobin (HbA_1c_) levels (>9.0%), insulin prescriptions, prescriptions for diabetes medications categorized by regimen complexity (eg, required prior authorization or demonstrated nonresponse to prior medication), and acute diabetes-related complications, identified using ICD-9-CM or ICD-10-CM codes.^3^
Data were analyzed from October 2024 to December 2025. EHR-based health insurance data were collected at each visit for billing.^4^ Churn was defined as 2 or more consecutive uninsured visits, to capture sustained coverage loss. Nonchurn was defined as every visit insured (n = 27 939) or a single uninsured visit (between visits, n = 5648; last visit, n = 1130). To construct analogous preintervals or postintervals for the nonchurn group, we assigned a pseudo-churning date in any year with 2 or more visits to match the churn group definition. Propensity score matching was used to create comparable groups.
Pre-post changes in outcomes between propensity score–matched patients in the churn and nonchurn groups were compared using generalized estimating equations logistic regression, adjusting for covariates used in matching procedure to reduce residual confounding. Variables and modeling specifications are described in eMethods in Supplement 1. Standard errors were clustered at the patient level. We calculated average marginal effects from logistic models to allow for estimation of absolute difference in outcome prevalence from preperiod to postperiod between groups.
Results
There were 39 144 patients (churn group: n = 5557; mean [SD] age, 48.2 [8.3] years; nonchurn group: n = 33 587; mean [SD] age, 48.6 [8.8] years). The churn group experienced significantly worse outcomes over follow-up, including higher prevalence of uncontrolled HbA_1c_ (pre-post difference between churn and nonchurn groups, 4.0% [95% CI, 2.3%-5.8%]), acute complications (difference, 3.0% [95% CI, 1.0%-5.0%]), and insulin prescriptions (difference, 2.2% [95% CI, 0.8%-3.6%) (Table).
Discussion
This case-control study found that insurance churn among CHC patients with diabetes was associated with poorer diabetes management and increased insulin use and acute diabetes complications. These results underscore the harm insurance (Medicaid or private) instability could have on CHC patients with diabetes. Loss of Medicaid funding could also strain CHC resources due to loss of revenue, impacting patient care.^5^ Supporting continuous insurance coverage for patients with low income who have diabetes will likely lower risk for costly preventable diabetes complications.
Limitations include restricting the sample to patients with 3 or more ambulatory visits, lack of information received outside this network, and potential misclassification of the churn group. Alternative model and churn specifications are possible^6^ but were limited by irregular outcome timing; however, sensitivity analyses in a smaller subset produced directionally consistent results, supporting the findings’ robustness.
The reference list from the paper itself. Each links out to its DOI / PubMed record.
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- 2Community health center chartbook 2024: analysis of 2022 UDS data. National Association of Community Health Centers. March 1, 2024. Accessed May 20, 2025. https://www.nachc.org/resource/community-health-center-chartbook/
- 3Wharam JF, Zhang F, Eggleston EM, Lu CY, Soumerai S, Ross-Degnan D. Diabetes outpatient care and acute complications before and after high-deductible insurance enrollment: a Natural Experiment for Translation in Diabetes (NEXT-D) Study. JAMA Intern Med. 2017;177(3):358-368. doi:10.1001/jamainternmed.2016.8411 28097328 PMC 5538022 · doi ↗ · pubmed ↗
- 4Heintzman J, Marino M, Hoopes M, . Supporting health insurance expansion: do electronic health records have valid insurance verification and enrollment data? J Am Med Inform Assoc. 2015;22(4):909-913. doi:10.1093/jamia/ocv 033 25888586 PMC 5009899 · doi ↗ · pubmed ↗
- 5Jiao S, Konetzka RT, Pollack HA, Huang ES. Estimating the impact of Medicaid expansion and federal funding cuts on FQHC staffing and patient capacity. Milbank Q. 2022;100(2):504-524. doi:10.1111/1468-0009.12560 35411969 PMC 9205668 · doi ↗ · pubmed ↗
- 6Shubeck SP, Crawford E, Notowidigdo MJ. Insurance churn and the COVID-19 pandemic. JAMA Health Forum. 2025;6(6):e 251467. doi:10.1001/jamahealthforum.2025.1467 40577007 PMC 12205398 · doi ↗ · pubmed ↗
