# New perspectives on peer support in an online intervention for family carers of people living with dementia—evidence from an Irish NGO

## TL;DR

This study explores how an online course with peer support helps family carers of people with dementia feel less isolated and more confident.

## Contribution

The study provides new insights into the role of peer support in an online dementia care education program.

## Key findings

- Participants found the course supportive and reported benefits from peer interactions.
- Peer support reduced isolation and improved confidence among carers.
- Challenges included emotional readiness, group dynamics, and technology barriers.

## Abstract

The rising prevalence of dementia globally and in Ireland has intensified the need for effective support for family carers, who provide the majority of care for people living with dementia. This study examines an established education intervention called Home Based Care–Home Based Education (HBC–HBE), an online course delivered by The Alzheimer Society of Ireland (ASI). It explores if and how participants found the course to be supportive and investigates the role and importance of peer support in this regard.

Using a mixed-methods case study approach, the research draws on survey data (n = 225) and interviews (n = 12). Quantitative data were analyzed using descriptive statistics, while qualitative data underwent template analysis.

Findings indicate that overall participants found the course to be supportive. Research participants reported that peer support on the course helps reduce isolation, enhances confidence, and facilitates knowledge sharing. However, challenges were also identified, including those related to emotional readiness, group dynamics, and technology barriers.

The study finds that online peer‑supported education constitutes a valuable source of support for family carers of people living with dementia, notwithstanding certain challenges that also arise. Recommendations are offered in relation to improved course design and structure, including Moodle course usability, developing tutor facilitation skills, and introducing pre-course screening of candidates. Finally, implications in relation to national policies on dementia and digital skills are discussed.