# Digital cultural intelligence and its role in enhancing expatriate work adjustment: A configurational approach in global work environments

**Authors:** Fatimah Mahdy, Faiz Binzafrah, Osman Elsawy, Dafeng Xu, Dafeng Xu, Dafeng Xu

PMC · DOI: 10.1371/journal.pone.0342645 · PLOS One · 2026-02-13

## TL;DR

The study shows how digital cultural intelligence and organizational support help expatriates adjust to work in Gulf countries through different combinations of factors.

## Contribution

It introduces the concept of digital–cultural fit and identifies multiple pathways for successful expatriate adjustment using a configurational approach.

## Key findings

- Successful adjustment results from combinations of digital, cultural, and organizational factors.
- Two dominant configurations include high metacognitive intelligence with organizational support and cognitive-motivational intelligence with language skills and training.

## Abstract

This study investigates how the digital dimensions of cultural intelligence influence expatriates’ work adjustment across the Gulf Cooperation Council countries. Adopting a neo-configurational perspective, it explores four facets of digital cultural intelligence alongside contextual factors such as perceived organizational support, international experience, language proficiency, and digital-cultural training. Data from 208 expatriates working in tourism, healthcare, and higher education in Saudi Arabia, the UAE, Oman, and Qatar reveal multiple equifinal pathways to successful adjustment. Results highlight that adaptation emerges from distinct combinations of digital, cultural, and organizational factors rather than a single determinant. Two dominant configurations drive adjustment: high metacognitive and behavioral intelligence, combined with strong organizational support, and cognitive-motivational intelligence, paired with language skills and training to compensate for limited international experience. The study advances the person–environment fit theory by introducing the concept of digital–cultural fit and underscores the value of configurational methods in global HRM research.

## Full-text entities

- **Diseases:** CI (MESH:C538142), DCI (MESH:C537734), Cognitive CI (MESH:D003072), IE (MESH:D003643), COVID-19 (MESH:D000086382)
- **Chemicals:** DCI (-)
- **Species:** Homo sapiens (human, species) [taxon 9606]

## Full text

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## Figures

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## References

37 references — full list in the complete paper: https://tomesphere.com/paper/PMC12904368/full.md

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Source: https://tomesphere.com/paper/PMC12904368