Living with chronic rhinosinusitis with nasal polyposis (CRSwNP): an experience to amplify Italian patients’ voices

TL;DR

This study highlights the experiences of Italian patients with chronic rhinosinusitis with nasal polyposis (CRSwNP) to better understand their unmet needs and improve patient-centered care.

Contribution

The study amplifies patient voices in CRSwNP management by collecting qualitative insights and emphasizing the need for patient involvement in healthcare strategies.

Findings

Patients prioritize reducing invasive procedures and avoiding chronicity or relapses.

Participants emphasized the importance of being heard and actively involved in shaping healthcare strategies.

Cultural and regional factors are highlighted as important in managing CRSwNP.

Abstract

Chronic rhinosinusitis with nasal polyps (CRSwNP) significantly impacts patients’ quality of life, yet there is a notable lack of studies addressing the disease burden and patients’ perspectives compared to other conditions such as asthma and allergies. This project aimed to gather insights from both patients living with CRSwNP and healthcare professionals (HCPs) involved in its management, with the goal of better understanding their experiences and identifying shared unmet needs and expectations.

Twelve CRSwNP patients participated in2 focus groups (open-ended questions) facilitated by a moderator. The insights gathered were presented to an expert board comprising HCPs and expert patients, both of whom are members of the PAG. Patients involved in the expert board enriched the qualitative data collection providing narratives of their personal experience.

A total of 24 patients with CRSwNP participated in the analysis, 124 qualitative insights, distinct observations, comments or experiences related to their conditions, were gathered. The main priorities expressed were to decrease invasive procedures; avoid chronicity/reduce relapses; and create more opportunities for patients to be heard.

Participants expressed expectations that extended beyond disease management, emphasizing the importance of their active involvement in shaping healthcare strategies. This project highlights the critical need to actively listen to the experiences and unmet needs of both patients and HCPs, integrating their perspectives into healthcare strategies to deliver practical, patient-centered improvements in the management of CRSwNP.

The online version contains supplementary material available at 10.1186/s41687-025-00990-2.

While CRSwNP significantly affects patients’ quality of life, there is a notable lack of published studies exploring the disease burden and patients’ perspectives, especially when compared to other conditions such as asthma and allergies.

This article explores the daily challenges and emotional impact experienced by Italian patients with CRSwNP, emphasizing the need for more empathetic, patient-centered approaches to care.

The diverse experiences of these patients highlight the importance of considering cultural and regional factors in the management of CRSwNP, underscoring the need for future research and healthcare improvements that are tailored to patients’ specific needs.

The online version contains supplementary material available at 10.1186/s41687-025-00990-2.

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