# A community conversation process to establish resident and service provider perspectives on needs related to use and treatment of opioids and substances

**Authors:** Jennifer Shepheard, Thomas Mundy, Ashlie Watts, Jana Pushkin, LeTeisha Gordon, Patrice Shelton, Courtney Blondino, Katherine Werner, Elizabeth Prom-Wormley, Melissa Viray

PMC · DOI: 10.3389/fpubh.2025.1678130 · Frontiers in Public Health · 2026-01-27

## TL;DR

Residents and service providers in Richmond, Virginia, discussed local factors contributing to opioid and substance use, highlighting the need for community-focused solutions.

## Contribution

A community-based participatory research approach was used to gather nuanced resident perspectives on substance use and overdose in Richmond.

## Key findings

- Participants identified three themes contributing to overdose: diverse substance use narratives, coping with life events and mental health, and access to substances.
- Resource needs included knowledge sharing, community cohesion, and consistent support services.
- Residents emphasized multi-pronged strategies involving clinical services, resource navigation, and family engagement.

## Abstract

Rates of fatal overdose due to opioid and substance use in Richmond, Virginia increased from 44.6 in 2018 to 129.5 per 100,000 city residents in 2023. The underlying contexts surrounding the increase in substance use and overdoses in Richmond, Virginia remains poorly understood.

Using community based participatory research principles (CBPR), a series of “community conversations” with neighborhood residents were conducted between May–December 2023. These events included educational information, resource connection, and facilitated qualitative focus group discussion on factors contributing to substance use and overdose, as well as resource needs of people engaged in substance use. Participants also completed a survey on personal substance use experience.

Approximately 121 adults participated in 11 community conversations. Of 107 participants with survey data, 37.4% and 47.4% reported ever engaging in non-prescription or prescription opioid use, respectively. Factors leading to local overdose reflected three themes: (1) Diversity in Substance Use Narratives, (2) Coping with Impactful Life Events and Mental Health Experiences, and (3) Community- and Institutional-level Access to Substances. Resource needs were categorized as three themes: (1) Knowledge and Information-sharing around Substance Use, (2) Community Cohesion and Social Support, and (3) Consistent Wraparound Resource Support.

Richmond-area resident perspectives align with results from prior studies while highlighting locally-nuanced factors regarding prevention, treatment, and community supports. Participants emphasized the need for comprehensive, multi-pronged approaches that expand clinical and corrections-based services, improve resource navigation, and provide personalized, family-engaged support to strengthen neighborhood cohesion. These insights showcase the value of CBPR in elevating lived experience to guide actionable, community-tailored strategies.

## Full-text entities

- **Diseases:** overdose (MESH:D062787), Substance Use (MESH:D019966), Mental Health (OMIM:603663)
- **Species:** Homo sapiens (human, species) [taxon 9606]

## Full text

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## Figures

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## References

69 references — full list in the complete paper: https://tomesphere.com/paper/PMC12886460/full.md

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Source: https://tomesphere.com/paper/PMC12886460