# Stakeholder perspectives on depression management: A design thinking exploration for person-centered digital health

## TL;DR

This study explores how people with depression and healthcare professionals view digital health tools, emphasizing the importance of involving all stakeholders in their design.

## Contribution

The paper introduces a design thinking approach to incorporate stakeholder perspectives in developing person-centered digital health solutions for depression.

## Key findings

- Three key themes emerged: the daily experience of depression, the potential of technology, and challenges to address.
- Technology used alongside face-to-face care showed potential for managing depression.
- Risks and challenges were identified that need to be addressed in digital health interventions.

## Abstract

eHealth has the potential for managing depression and enhancing quality of life. Identifying end user needs and employing participatory methodologies that actively engage all stakeholders can improve user experience, usability and effectiveness.

Six face-to-face empathy workshops were conducted in three Spanish autonomous communities (Catalonia, Andalusia and Canary Islands) using design thinking methodologies, involving individuals with depression and mental health professionals. Data were analyzed using an iterative and inductive analysis approach.

To explore the perspectives of people diagnosed with depression and healthcare professionals involved in its management, using a design thinking methodology.

Thirteen individuals with depression (10 women, average age 49.15, SD: 18.10) and 17 mental health professionals (11 women, average age 40.21, SD: 12.15) participated in empathy workshops. Three key themes emerged: the daily experience of depression, the potential of technology in managing depression, and emerging challenges to address.

The intensity and daily experience of depressive episodes were influenced by various factors. Technologies, when used as a complement to face-to-face care, showed potential for managing depression. However, there were associated risks and challenges that need to be addressed.

It is essential to identify and understand the needs of end users and incorporate the perspectives of all stakeholders in the design and development of digital health interventions.