# Perceptions of the Furhat social robot administering a mental health assessment: a pilot mixed-method exploration

## TL;DR

This study explores how people perceive a social robot called Furhat when it administers a mental health assessment, suggesting it could be a useful tool in psychology.

## Contribution

The study introduces a mixed-method exploration of user perceptions of a social robot in mental health assessments.

## Key findings

- Participants showed openness toward robot-administered psychological screening.
- Findings suggest Furhat could be a potential assistive tool in mental health contexts.
- More research is needed with larger samples to validate these preliminary insights.

## Abstract

In the era of artificial intelligence and rapidly advancing robotics, the field of Human–Robot Interaction (HRI) has taken center stage across multiple domains, including psychology. From a psychological perspective, it is therefore essential to deepen our understanding of the factors that shape the quality of these interactions and their implications. This emphasis also aligns with the principles of Industry 5.0, which prioritize human well-being and use technologies to promote sustainable progress. The present study employs an exploratory mixed-method approach and aims to examine perceptions of warmth, competence and discomfort with the Furhat social robot in a psychological assessment setting. Specifically, we investigated young adults’ interactions with the Furhat social robot while it administered the Depression, Anxiety and Stress Scale (DASS-21). Following the interaction, the participants completed the short version of the Robot Social Attributes Scale (RoSAS-SF) to assess perceived warmth, competence and discomfort, and provided qualitative feedback regarding their interactional experiences and acceptance of the robot. The findings provide preliminary insights into the respondents’ perceptions of and openness toward robot-administered psychological screening, suggesting that the Furhat social robot may have potential as an assistive tool in mental health assessment contexts. These results highlight the need for further research with larger samples to examine the role of social robots in psychological practice more comprehensively.