# Validity of assistant technology for effective communication in emergency services

**Authors:** Thayse Mota Alves, Betânia da Mata Ribeiro Gomes, Marisa Aparecida Amaro Malvestio, Simone Maria Muniz da Silva Bezerra, Josivan Soares Alves, Marina Gomes Costa, Débora Regina Alves Raposo, Cosme Michael Santos Farias, Thayse Mota Alves, Betânia da Mata Ribeiro Gomes, Marisa Aparecida Amaro Malvestio, Simone Maria Muniz da Silva Bezerra, Josivan Soares Alves, Marina Gomes Costa, Débora Regina Alves Raposo, Cosme Michael Santos Farias

PMC · DOI: 10.1590/0034-7167-2024-0379 · 2026-01-26

## TL;DR

This paper describes the development and validation of a communication technology to improve care transitions between pre-hospital and emergency services, using expert consensus.

## Contribution

The novel contribution is a validated assistive technology for interprofessional communication in emergency care transitions.

## Key findings

- An assistive technology was developed with high reliability (Cronbach’s alpha of 0.93).
- Expert consensus improved significantly in the second round of evaluation.
- The technology supports safer and more standardized communication in emergency care transitions.

## Abstract

to build and validate technology for communication among nurses in transition of care between pre-hospital services and emergency care through a committee of experts.

a methodological study with a quantitative approach to develop and validate an assistive technology. The Delphi technique was used to reach consensus among experts, employing international sampling and snowball sampling. The analysis was performed using descriptive statistics and psychometric tests.

in the first round, 15 experts assessed the 138 items and suggested some adjustments. In the second round, a greater consensus was achieved, with a reliability index above 0.90 and a Cronbach’s alpha of 0.93, confirming the instrument’s validity.

the assistive technology developed showed potential for improving communication in transition of care in the emergency room, ensuring safety, continuity of care and offering a standardized interprofessional communication strategy.

construir e validar tecnologia para comunicação entre enfermeiros na transição de cuidados entre o serviço pré-hospitalar e a urgência, mediante um comitê de especialistas.

estudo metodológico com abordagem quantitativa para desenvolver e validar uma tecnologia assistencial. Utilizou-se a técnica Delphi para alcance do consenso entre especialistas, empregando amostragem internacional e bola de neve. A análise foi realizada por estatística descritiva e testes psicométricos.

na primeira rodada, 15 especialistas avaliaram o total de 138 itens, sugerindo alguns ajustes. Na segunda rodada, ocorreu um maior consenso, com índice de confiabilidade superior a 0,90 e alfa de Cronbach de 0,93, confirmando a validade do instrumento.

a tecnologia assistencial desenvolvida apresentou potencial para aprimoramento da comunicação na transição de cuidados na emergência, garantindo segurança, continuidade assistencial e oferecendo uma estratégia padronizada de comunicação interprofissional.

## Full-text entities

- **Diseases:** emergency (MESH:D004630)

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Source: https://tomesphere.com/paper/PMC12844540