Evaluation of the CalGrows Innovation Fund Direct Care Training and Stipends Program

TL;DR

The CalGrows program provided free training and stipends to direct care workers, improving their skills, confidence, and job retention in the caregiving field.

Contribution

This study evaluates the impact of a large-scale training and stipend program for direct care workers in California.

Findings

Over 90% of participants felt better prepared in knowledge and skills after completing training.

More than 95% reported improved confidence and quality of care after training.

Grantees noted significant improvements in employee retention among direct care workers.

Abstract

The California Growing a Resilient and Outstanding Workforce (CalGrows) program distributed $150 million in grant funding to provide free training to direct care workers (DCWs). DCWs could earn up to $7,000 in training stipends. This study evaluated the design and delivery of CalGrows training courses and DCWs’ and caregivers’ attitudes about their training experiences.

A survey measuring DCWs’ and caregivers’ perceptions of their CalGrows training experience was sent to training participants. Interviews were conducted with training providers, DCWs, and program administrators to understand program design and delivery, perceptions of training’s impact on confidence in skills, and quality of care.

CalGrows funded 76 organizations with about 850 different training courses offered in varying formats. More than 18,500 DCWs completed at least one training course. Approximately 90% of participants indicated that the training made them feel better prepared across a range of knowledge and skill areas. Over 90% agreed that the training made them want to remain in their current job or the caregiving field. More than 95% felt that the CalGrows training improved the quality of care they provide and their confidence. Grantees who provided training to their own employees described dramatic improvements in employee retention. Training providers emphasized the importance of promoting their training through a trusted network in the home and community-based services sector and the need for sustainable funding.

The CalGrows program demonstrated the need for and value of providing free and accessible training to DCWs.