Care Transitions Program for Surgical Patients With Older Age, Cognitive Decline and/or Frailty

TL;DR

A care transition program adapted for older surgical patients with frailty or cognitive issues reduced hospital readmissions and improved patient satisfaction.

Contribution

Adaptation of the C-TraC program for surgical patients with frailty, older age, and cognitive decline, showing reduced readmission rates.

Findings

Readmission rate of 9.8% for patients who completed C-TraC discharge visit compared to 13.3% historical controls.

10.0% readmission rate for patients who completed the full C-TraC program.

All 30 patients who completed the program reported it as a positive experience.

Abstract

C-TraC (Coordinated Transitional Care) is a protocol-driven hospital care transition program that has been offered primarily to patients admitted to medical wards. We adapted C-TraC with a target population of surgical patients with frailty, older age and/or cognitive impairment. A nurse case manager collaborated with a geriatrician and the surgery service to provide pre-discharge visits and weekly post-discharge telehealth visits for up to four weeks. In these visits the nurse: 1) reinforced discharge education; 2) ensured awareness of follow-up appointments; 3) discussed home medications and medication adherence; 4) ensured availability of sufficient functional supports; and 5) ensured awareness of contacts for future questions. After initial piloting in 2023, 51 patients participated in the program during the revised implementation in 2024. Average age was 75 years. Most common surgery types were orthopedic (n = 13), general surgery/surgical oncology (n = 9), vascular (n = 6) and urology (n = 5). 30 patients completed the full C-TraC program. Among historical controls, the readmission rate was 13.3%. Among the 51 patients completing at least the C-TraC visit at hospital discharge, readmission rate was 9.8%. Among the 30 patients who completed the full C-TraC program, the readmission rate was 10.0%. The 30 patients who completed the full program were reached by phone for program evaluation; all described that the program was either moderately or very much a positive aspect of their experience with VA healthcare. Our experience supports that C-TraC can be successfully adapted and implemented for the target population of surgical patients with frailty, older age and/or cognitive impairment.