Integrating Age-Friendly Practices in Aging Service and Behavioral Health Systems: A Systems Change Initiative

TL;DR

This paper discusses efforts to better integrate aging services and behavioral health systems through collaboration and systems change initiatives in St. Louis.

Contribution

The paper introduces a systems change initiative with an interview guide to assess integration efforts and identify barriers and facilitators.

Findings

Organizations set goals for staff training, new assessment tools, and improved referral processes.

An interview guide was developed to capture insights on systems of change and implementation challenges.

Findings suggest potential for scalability and sustainability of integrated care models.

Abstract

The integration of aging services and behavioral health remains a significant challenge due to long-standing silos between the two systems. To address this, our team collaborated with 12 community-based aging-focused and behavioral health organizations in St. Louis, bringing together opportunities for greater collaboration. Through a series of meetings, these organizations shared their existing practices and services, allowing us to identify concrete actions to enhance integration. Each organization sets its own goals and timeline. Many organizations set goals to train staff and volunteers, adopt new assessment tools, and adjust referral processes to ensure more comprehensive care. As part of this effort, we developed an interview guide to assess the impact of these changes and better understand the barriers and facilitators to systems change. Our interview guide captures systems of change of these organizations: key insights into how organizations are implementing new strategies, what challenges they are facing, and what support they may need to sustain these efforts. Open-ended questions encouraged reflection on the effectiveness of training programs, changes in referral workflows, and overall improvements in service coordination. These agency interviews broaden the implications of these efforts, including the potential for scalability and sustainability beyond the initial implementation. In this presentation, we will discuss the best practices of system change, inform policy discussions of comprehensive care, and ensure that aging and behavioral health services are better integrated to serve the needs of the community.