Engagement With Text Messaging Improves Cardiovascular Medication Adherence: Secondary Analysis of a Randomized Controlled Trial
Rowan Shore-Plavec, Rachel Zucker, Thomas J Glorioso, Sheana Bull, Larry A Allen, Joseph J Saseen, Katy E Trinkley, Pamela Peterson, Joy Waughtal, P Michael Ho

TL;DR
This study found that more engagement with a text messaging program helped people stick to their heart medications for a year.
Contribution
The study shows a direct link between text message engagement and long-term medication adherence in cardiovascular care.
Findings
Higher engagement with text messages was linked to better medication adherence.
The association was observed over a 12-month follow-up period.
Abstract
We conducted this secondary analysis to assess whether greater engagement with a text messaging intervention was associated with improved cardiovascular medication adherence at 12 months.
Genes, proteins, chemicals, diseases, species, mutations and cell lines named across the full text — each resolved to its canonical identifier and authoritative record.
| Variable | Counts of type of response | ||||
|---|---|---|---|---|---|
| No (n=3686) | Opt-out (n=456) | Other (n=843) | Standard (n=1963) | ||
| Study arm, n (%) | <.001 | ||||
| Generic | 1395 (38) | 155 (34) | 233 (28) | 541 (28) | |
| Behavioral | 1184 (32) | 139 (30) | 251 (30) | 731 (37) | |
| Behavioral + Chatbot | 1107 (30) | 162 (36) | 359 (42) | 691 (35) | |
| Health care system, n (%) | <.001 | ||||
| Denver Health | 3083 (84) | 277 (61) | 668 (79) | 1314 (67) | |
| UCHealth | 290 (8) | 100 (22) | 53 (6) | 261 (13) | |
| Veterans Affairs | 313 (8) | 79 (17) | 122 (15) | 388 (20) | |
| Demographics | |||||
| Age, mean (SD) | 59.9 (12.9) | 62.9 (13.2) | 59.5 (11.2) | 59.9 (12.7) | <.001 |
| Female, (n) % | 1732 (47) | 189 (41) | 413 (49) | 929 (47) | .07 |
| Race, n (%) | .01 | ||||
| American Indian or Alaska Native | 37 (1) | 5 (1) | 12 (1) | 18 (1) | |
| Asian | 50 (1) | 1 (1) | 7 (1) | 23 (1) | |
| Black or African American | 636 (17) | 47 (10) | 137 (16) | 305 (16) | |
| Native Hawaiian/Pacific Islander | 7 (1) | 0 (0) | 0 (0) | 4 (1) | |
| White | 2522 (68) | 362 (79) | 579 (69) | 1339 (70) | |
| Multiple | 20 (1) | 4 (1) | 6 (1) | 10 (1) | |
| Unknown | 414 (11) | 37 (8) | 102 (12) | 204 (10) | |
| Ethnicity, n (%) | <.001 | ||||
| Hispanic | 1904 (51) | 0150 (33) | 470 (56) | 891 (45) | |
| Non-Hispanic | 1759 (48) | 302 (66) | 367 (43) | 1051 (54) | |
| Unknown | 23 (1) | 4 (1) | 6 (1) | 21 (1) | |
| Spanish speaking, n (%) | 1033 (28) | 70 (15) | 335 (4) | 513 (26) | <.001 |
| Marital status, n (%) | <.001 | ||||
| Married | 1430 (38) | 200 (44) | 375 (44) | 909 (46) | |
| Single | 1545 (42) | 156 (34) | 288 (34) | 647 (33) | |
| Divorced/Widowed | 693 (19) | 97 (21) | 177 (21) | 383 (20) | |
| Unknown | 18 (1) | 3 (1) | 3 (1) | 24 (1) | |
| Insurance, n (%) | <.001 | ||||
| Medicare | 1446 (39) | 213 (47) | 274 (32) | 658 (33) | |
| Medicaid | 1141 (31) | 90 (20) | 212 (25) | 477 (24) | |
| Commercial | 649 (17) | 75 (16) | 239 (28) | 471 (24) | |
| Veterans Affairs | 9 (1) | 3 (1) | 1 (1) | 10 (1) | |
| None | 299 (8) | 36 (8) | 87 (10) | 209 (11) | |
| Unknown | 142 (4) | 39 (8) | 30 (4) | 138 (7) | |
| At least 1 interactive voice response | 273 (7) | 57 (12) | 17 (2) | 269 (14) | <.001 |
| Qualifying condition(s) | |||||
| Atrial fibrillation | 206 (6) | 41 (9) | 40 (5) | 127 (6) | .01 |
| Coronary artery disease | 537 (15) | 80 (18) | 93 (11) | 272 (14) | .01 |
| Diabetes mellitus | 1883 (51) | 229 (50) | 438 (52) | 924 (47) | .02 |
| Hyperlipidemia | 1634 (44) | 246 (54) | 382 (45) | 951 (48) | <.001 |
| Hypertension | 2922 (79) | 367 (8) | 657 (78) | 1541 (79) | .65 |
| Medical history, n (%) | |||||
| Congestive heart failure | 298 (8) | 39 (9) | 52 (6) | 133 (7) | .10 |
| Chronic kidney disease | 355 (10) | 39 (9) | 61 (7) | 141 (7) | .01 |
| Cardiovascular disease | 244 (7) | 32 (7) | 40 (5) | 96 (5) | .02 |
| Depression | 675 (18) | 88 (19) | 164 (19) | 399 (20) | .32 |
| Prior myocardial infarction | 185 (5) | 23 (5) | 34 (4) | 83 (4) | .43 |
| Prior revascularization | 100 (3) | 21 (5) | 22 (3) | 46 (2) | .07 |
| Posttraumatic stress disorder | 144 (4) | 26 (6) | 47 (6) | 117 (6) | <.01 |
| Substance abuse | 170 (5) | 21 (5) | 39 (5) | 76 (4) | .61 |
| Baseline medication class, % (n) | |||||
| Active class | .04 | ||||
| 1 | 917 (25) | 97 (21) | 192 (23) | 522 (26) | |
| 2 | 876 (24) | 115 (25) | 210 (25) | 586 (26) | |
| 3+ | 1893 (51) | 244 (54) | 441 (52) | 935 (48) | |
| Study class | <.001 | ||||
| 1 | 2467 (67) | 345 (76) | 588 (70) | 1433 (73) | |
| 2 | 770 (21) | 70 (15) | 167 (20) | 361 (18) | |
| 3+ | 449 (12) | 41 (9) | 88 (10) | 169 (9) | |
| Patient response type | Unadjusted | Adjusted | |||
|---|---|---|---|---|---|
| Initial gap length in days, median (IQR) | 1-year PDC | Difference in PDC | 95% CI | ||
| Response | |||||
| No response (Ref) | 16 (1-109) | 55.9 | — | — | — |
| Any response | 7 (1-29) | 71 | 15.2 | 13.7-16.8 | <.001 |
| Sub-groups (Ref: No response) | |||||
| Opt-out | 8 (1-41) | 67.5 | 9.6 | 6.1-13.1 | <.001 |
| Other | 7 (1-32) | 70 | 14.5 | 12.2-16.7 | <.001 |
| Standard | 7 (1-25) | 72.1 | 16.6 | 14.9-18.4 | <.001 |
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Taxonomy
TopicsMedication Adherence and Compliance · Pharmaceutical studies and practices · Pharmaceutical Economics and Policy
Introduction
Medication nonadherence remains a significant barrier to the optimal management of chronic cardiovascular diseases, leading to increased morbidity and health care costs [1]. Digital interventions, particularly text-based nudges, are potential strategies for enhancing medication adherence [2-5]. The Nudge study (NCT 03973931) compared the effectiveness of three different text-based interventions versus usual care to improve medication adherence among patients with documented medication refill gaps (time between medication supply end and the next refill) [6]. There was no difference in adherence (assessed by proportion of days covered [PDC]) at 12 months between any of the intervention groups and usual care [6].
While the main Nudge study results were null [6], prior studies suggest patient engagement in mHealth interventions is critical to their success [278]. We conducted this secondary analysis to assess whether greater engagement with the text messaging interventions was associated with improved medication adherence at 12 months. We hypothesized that patients who replied to study texts would have higher medication adherence defined by a shorter gap length between medication refills and higher refill adherence.
Methods
Ethical Considerations
The study was deemed minimal risk, and a waiver of consent was obtained from the Colorado Multiple Institutional Review Board (18‐2779). A deidentified dataset was used for the current analyses. Patients were not compensated to participate in the study.
Study Overview
Details of the main Nudge study have been previously described, including the inclusion and exclusion criteria [1]. For secondary analyses, we restricted the cohort to patients randomized to text messaging arms in the study. During the intervention period, patients receiving study texts could respond: (1) “STOP” to opt-out of the study; (2) “DONE” if medication had been refilled; (3) numeric response in reply to a chatbot question; or (4) free text response. We categorized patient engagement into four mutually exclusive groups: (1) “Opt-out Response” for “STOP;” (2) “Other Response” for any non‐standard, free text reply (“Multimedia Appendix 1); (3) “Standard Response” for standard replies like “DONE” or a numeric response; and (4) “No response” for patients who did not reply to any messages.
Differences between groups were tested using ANOVA for continuous variables and multiple degree of freedom chi-squared tests for categorical variables (Table 1). Adjusted PDC differences between responders and nonresponders were estimated using a Generalized Estimating Equation model with an identity link and independent covariance, adjusting for the treatment arm and relevant patient characteristics (Table 1). The median unadjusted gap lengths (calculated as the number of days from the end of medication supply to the subsequent refill) with interquartile ranges were calculated for initial enrollment gaps using Kaplan-Meier estimates. Unadjusted gap lengths and the 1-year PDC by response status were reported along with adjusted estimates of differences in PDC relative to those without a response. Analyses were performed using R software (version 4.4.1; R Foundation for Statistical Computing), with α=.05.
Results
A total of 9501 patients were enrolled; 9269 had complete follow-up data (the CONSORT diagram has been published previously [6]). After excluding 2321 usual care patients, we analyzed 6948 individuals; 3262 (46.9%) responded to an intervention message. Among the 3262 responders, 456 (14%) opted out, 843 (25.8%) provided other responses and 1963 (60.2%) provided standard responses. Patients who engaged with the messages, particularly standard responders, differed significantly from nonresponders, with engagement more likely among those in certain health care systems or on fewer medications (Table 1).
Patients who engaged with the texts, regardless of response type, had a shorter gap length compared to patients who did not respond. In addition, patients who responded to any messages had a higher adherence at 12 months, which persisted after the adjustment for demographics and clinical characteristics (Table 2).
Discussion
This secondary analysis assessed the association between engagement and medication adherence in a text messaging clinical trial. We enrolled a diverse patient population including a large proportion of Hispanic and Spanish-speaking patients as well as patients who are traditionally medically underserved (ie, receiving care at federally qualified health centers and veterans affairs centers). Overall, 47% of intervention arm patients engaged with texts. Any engagement was associated with shorter medication gap lengths, and higher medication adherence at 12 months. While our participants included diverse and traditionally underserved patients, these findings may not be generalizable to patients without access to or comfort with text messaging, who would have been ineligible for the parent trial.
Another potential limitation lies in our response classification criteria. Patients who submitted nonstandard responses were placed exclusively in the “Other Response” group, which may conflate ambiguous interactions with more meaningful engagement. Furthermore, we cannot determine causality between engagement and adherence given this post-hoc analysis.
Our findings are consistent with prior literature highlighting the importance of patient engagement in mHealth interventions to improve adherence and self-management [2-5]. Collectively, these findings suggest that patient engagement is a strong marker for, and is closely associated with, higher medication adherence.
Supplementary material
10.2196/80794Multimedia Appendix 1Examples of text message responses from participants classified as "Other Response."
The reference list from the paper itself. Each links out to its DOI / PubMed record.
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