# Perceptions and experiences of older adults in a youth community health volunteer–led health coaching program in Singapore: A qualitative study

**Authors:** Audrey Shu Ting Kwan, Jasmine Yee Ru Cheng, Jed Jasman, Elliott Weizhi Sim, Alicia Shi Yao Chee, Ka Shing Yow, Jie Xin Lim, Si Qi Lim, Thaddeus Chi En Cheong, Nerice Heng Wen Ngiam, Muhammad Razzan Razaki, Xiaoting Huang, Lynn Pei Zhen Teo, Sheryl Wen Ning Ho, Zi Hao Lee, Kharuna Jaichandra, Chee Hsiang Liow, Natasha Howard, Kennedy Yao Yi Ng, Lian Leng Low, Morufu Raimi, Morufu Raimi, Morufu Raimi

PMC · DOI: 10.1371/journal.pone.0335716 · 2025-11-14

## TL;DR

This study explores how older adults in Singapore perceive and experience a health coaching program led by youth volunteers, highlighting the potential of such initiatives for preventive health.

## Contribution

The study introduces insights into the role and effectiveness of Youth Community Health Volunteers in promoting preventive health among older adults.

## Key findings

- Older adults found YCHVs effective in facilitating health behavior changes.
- Themes revealed YCHVs' potential to act as health advocates and influence positive health outcomes.
- Training and empowerment of YCHVs could enhance their role in community health.

## Abstract

With an aging global population, there is a growing emphasis on community-based approaches to preventive health for older adults. While Community Health Volunteers have been found to be effective in empowering older adults to manage their chronic conditions, there is limited research on the role of Youth Community Health Volunteers (YCHVs) and little is known about how older adults perceive their role and effectiveness.

This qualitative study explores older adults’ experiences and perceptions of a YCHV-led health coaching program following community health screening in Singapore.

We conducted one-to-one semi-structured interviews with 19 older adults who had participated in HealthStart, a YCHV-led health coaching program. Purposive sampling was used to ensure representation across diverse demographic backgrounds and varying levels of program engagement. Interviews were carried out between November 2023 and January 2024 in community centers, healthcare facilities, or via telephone/Zoom, and explored participants’ experiences with the program, perceptions of YCHVs, and health-related outcomes. We analyzed data thematically using deductive and inductive coding.

We generated five themes: (1) How YCHV facilitation contributed to prevention outcomes, (2) YCHV facilitation techniques, (3) Intrinsic factors influencing older adults’ receptivity towards YCHVs, (4) Older adults’ perceptions of YCHVs, and (5) YCHVs’ potential to be further empowered as health advocates. Findings provided insights into health behaviors of older adults, the perceived role of YCHVs in influencing these behaviors, and potential and opportunities to strengthen YCHVs’ capacity as health advocates.

Engaging YCHVs as preventive health advocates for older adults appeared both acceptable and promising. This study highlights the potential for YCHV scale-up, while emphasizing the need for targeted training in behavior change and referral to community resources. Beyond individual health gains, such initiatives may help address ageist attitudes, foster intergenerational solidarity, and complement primary care efforts.

## Full-text entities

- **Diseases:** pain (MESH:D010146), diabetes (MESH:D003920), chronic disease (MESH:D002908), weight loss (MESH:D015431), cardiovascular disease (MESH:D002318), Infectious Diseases (MESH:D003141), hyperlipidemia (MESH:D006949), Stroke (MESH:D020521), hypertension (MESH:D006973)
- **Chemicals:** cholesterol (MESH:D002784), blood sugar (MESH:D001786), oil (MESH:D009821), OA08 (-), sugar (MESH:D000073893), salt (MESH:D012492)
- **Species:** Homo sapiens (human, species) [taxon 9606], Oryza sativa (Asian cultivated rice, species) [taxon 4530]
- **Cell lines:** OA13 — Ovis aries (Sheep), Finite cell line (CVCL_3763)

## Figures

2 figures with captions in the complete paper: https://tomesphere.com/paper/PMC12617845/full.md

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Source: https://tomesphere.com/paper/PMC12617845