General Male Patients’ Experiences When Visiting Public Health Facilities in Limpopo Province, South Africa
Lazarros Chavalala, Rachel Tsakani Lebese, Lufuno Makhado

TL;DR
This study explores the negative experiences of male patients visiting public health facilities in Limpopo, South Africa, highlighting poor service and ethical issues.
Contribution
The study provides new insights into the challenges faced by male patients in public health facilities in Limpopo.
Findings
Participants reported poor service and discrimination at public health facilities.
Health workers were described as rude and disrespectful, with breaches of confidentiality.
Despite challenges, participants were satisfied with health education provided.
Abstract
The quality of healthcare services provided by healthcare workers is crucial and plays an important role in determining patient health‐seeking behaviour and their further engagement with health services. This study explored general male patients’ experiences when visiting public health facilities to use health services in Limpopo Province, South Africa. A qualitative exploratory design was employed through in‐depth focus group discussions to gather general men's experiences at visited health facilities. Semi‐structured interviews were conducted through four focus group discussions with 28 purposively selected men. Collected data were audio‐recorded and transcribed verbatim. Tech's eight steps were used to analyse data and guide the development of the main themes and sub‐themes. Trustworthiness was guaranteed via credibility, confirmability, dependability and transferability. Ethical…
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Taxonomy
TopicsGlobal Maternal and Child Health · HIV/AIDS Impact and Responses · Adolescent Sexual and Reproductive Health
