# Risk factors and management of medical disputes: An analysis of preliminary appraisal reports

**Authors:** Chu-Tzu Chang, Yung-Po Liaw

PMC · DOI: 10.1371/journal.pone.0334917 · PLOS One · 2025-11-10

## TL;DR

This study analyzes medical dispute reports to identify risk factors and patterns, aiming to help reduce preventable conflicts in healthcare.

## Contribution

The study provides empirical insights into risk factors for medical disputes in Taiwan using real appraisal reports.

## Key findings

- Surgical departments accounted for 55.29% of disputes, with obstetrics, orthopedics, and neurosurgery being prominent.
- Inadequate preoperative assessment had a high odds ratio of 39.74 for malpractice findings.
- Disclosure failures and violations of standard practice were significantly linked to malpractice determinations.

## Abstract

Medical disputes represent a growing challenge in healthcare, with implications for patient safety, legal liability, and institutional trust. Identifying contributing factors and risk patterns is essential for developing effective prevention strategies.

We analyzed 70 preliminary medical dispute appraisal reports from Chung Shan Medical University Hospital (CSMUH), commissioned by Taiwan’s Ministry of Health and Welfare between 2017 and 2023. Descriptive statistics and logistic regression were used to examine demographic characteristics, institutional and specialty distributions, and associations between duty violations and malpractice determinations.

Most physician respondents were male (76.92%), while 56.16% of patients were female. Disputes were most frequently associated with medical centers (35.70%) and clinics (32.90%). In terms of specialty classification, surgical departments accounted for 55.29% of the specialties involved, including obstetrics and gynecology, orthopedics, and neurosurgery. Non-surgical departments accounted for 44.71%, including neurology, emergency medicine, and internal medicine. Violations of standard medical practice, incomplete documentation, and inadequate preoperative assessment were significantly associated with malpractice findings. Notably, inadequate preoperative assessment had an odds ratio (OR) of 39.74 (95% CI: 3.33–474.98, P = 0.0036), and disclosure failures had an OR of 12.75 (95% CI: 1.91–84.95, P = 0.0085).

Duty violations related to clinical decision-making and informed consent significantly increase the likelihood of malpractice determinations. Targeted interventions in high-risk specialties and outpatient settings may improve legal defensibility and reduce preventable disputes.

## Full-text entities

- **Species:** Homo sapiens (human, species) [taxon 9606]

## Full text

_Full body text omitted from this summary view._ Fetch the complete paper as Markdown: https://tomesphere.com/paper/PMC12599952/full.md

## Figures

1 figure with captions in the complete paper: https://tomesphere.com/paper/PMC12599952/full.md

## References

20 references — full list in the complete paper: https://tomesphere.com/paper/PMC12599952/full.md

---
Source: https://tomesphere.com/paper/PMC12599952