# Development and Content Validation of a Person-Centered Care Instrument for Healthcare Providers

## TL;DR

This paper introduces a new tool to evaluate healthcare providers' ability to deliver person-centered care, validated across different professions.

## Contribution

The novel contribution is a validated, interdisciplinary Person-Centered Care Instrument (PCCI) with broad applicability.

## Key findings

- The PCCI was reduced from 63 to 37 items after expert validation.
- Three items achieved universal agreement among experts.
- The final PCCI has a Scale-level Content Validity Index of 0.65.

## Abstract

Background/Objectives: Despite the increasing recognition of person-centered care (PCC), existing evaluation tools often have profession-specific limitations, lacking broad applicability across interdisciplinary contexts. This study aimed to develop and validate the Person-Centered Care Instrument (PCCI), designed to assess the competence of healthcare providers from diverse professions. Methods: Using a two-round modified Delphi technique, ten experts validated an initial pool of 63 items. The process assessed both face validity (overall appropriateness) and content validity using a 9-point Likert scale and the Item-level Content Validity Index (I-CVI). Items with a median rating of 6 or higher and an I-CVI of ≥0.70 were retained. Results: The final PCCI consists of 37 items, with a scale-level content validity index of 0.65. Three items achieved universal agreement among the experts (I-CVI = 1.0). For the final 37-item PCCI, the Scale-level Content Validity Index (S-CVI) was 0.65, and the index based on universal agreement was 0.22. Conclusions: The developed PCCI demonstrated good face and content validity, making it a valid and broadly applicable tool for assessing competence in delivering PCC. This instrument can support quality improvement initiatives and help promote a culture of empathy and respect in healthcare.