Community Specialist Teams for Older People Consensus Development: A Real-Time Delphi Approach

TL;DR

Experts reached agreement on key components of a care model for older people using a modified Delphi approach.

Contribution

A modified Delphi method was used to refine and agree on core elements of a community care model for older people.

Findings

Four key themes were identified: service design, care transitions, team functions, and quality improvement.

A set of core statements for the CST OP model was agreed upon by 78% of participants.

The findings will guide consistent implementation of the CST OP model of care.

Abstract

This study aimed to develop consensus on the core elements of the Community Specialist Teams for Older People (CST OP) service model.

This study utilised a modified Delphi approach. World Café Focus Groups (n = 97) were facilitated to develop and refine statements which were included in a Real-Time Delphi survey.

Four key themes were produced from the World Café Focus Groups data: Fundamentals of service design, Access and transitions of care, Team Functions and Quality improvement. Themes produced informed the CST OP Real-Time Delphi survey, which was completed by 77 participants, representing a response rate of 78%.

The modified Delphi approach has resulted in the refinement and agreement of a set of core CST OP statements that outline the key components of the CST OP service model which will guide future implementation and delivery of the CST OP model of care, ensuring consistency in the design and implementation of the CST OP model.

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