# Understanding the perspectives of people with dementia and family carers about clinical pharmacists in primary care: A qualitative study

**Authors:** Alice Burnand, Abi Woodward, Kumud Kantilal, Cini Bhanu, Yogini Jani, Jill Manthorpe, Mine Orlu, Greta Rait, Madiha Sajid, Kritika Samsi, Victoria Vickerstaff, Jane Ward, Jane Wilcock, Nathan Davies, Sascha Köpke, Sascha Köpke, Sascha Köpke

PMC · DOI: 10.1371/journal.pone.0330028 · PLOS One · 2025-08-13

## TL;DR

This study explores how people with dementia and their carers in England view the role of clinical pharmacists in primary care and finds that they can provide valuable support if better integrated.

## Contribution

The study provides novel insights into the underexplored role of clinical pharmacists in dementia care through direct perspectives of patients and carers.

## Key findings

- Clinical pharmacists are valued for their personalized and holistic approach to dementia care.
- Patients without access to clinical pharmacists often face uncertainty in their care.
- Greater awareness and standardized training could improve the impact of clinical pharmacists in dementia support.

## Abstract

The number of people living with dementia is increasing, placing significant strain on healthcare systems and family carers. Primary care teams, including clinical pharmacists, are crucial in supporting people with dementia. While clinical pharmacists have demonstrated benefits in other areas of healthcare, their role in dementia care is less understood. This study aims to explore the perspectives of people with dementia and family carers on the potential contributions of clinical pharmacists to dementia support within primary care in England.

To explore the views and perspectives of people with dementia and family carers of dementia care received from primary care teams, with a specific focus on clinical pharmacists in England.

We conducted thirteen semi-structured interviews with family carers and fifteen with people with dementia in 2022–2024. Interviews were analysed using reflexive thematic analysis.

Three overarching themes, were developed from the interviews: 1) Recognising the value of clinical pharmacists 2) Building and developing rapport, with personalised care and a holistic approach; and 3) The needs of patients without clinical pharmacy support – left in uncertainty about their care.

This study highlights the potential of clinical pharmacists in dementia care, highlighting both positive experiences as well as unmet needs of those who did not have access to the service. Awareness of these services hinder the impact that they might be able to achieve otherwise. Increasing awareness, standardising training, and further research on service delivery models are crucial.

## Linked entities

- **Diseases:** dementia (MONDO:0001627)

## Full-text entities

- **Diseases:** confusion (MESH:D003221), Alice Burnand (MESH:D062026), Dementia (MESH:D003704), infection (MESH:D007239), vascular dementia (MESH:D015140), ND (MESH:C537849), Alzheimer's (MESH:D000544), distress (MESH:D012128), cognitive impairment (MESH:D003072)
- **Chemicals:** CR11 (-)
- **Species:** Homo sapiens (human, species) [taxon 9606]

## Full text

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## Figures

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## References

46 references — full list in the complete paper: https://tomesphere.com/paper/PMC12348983/full.md

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Source: https://tomesphere.com/paper/PMC12348983