Translation, Cultural Adaptation, and Mixed-Methods User Feedback of the SelfBack App to the Arabic Language for Patients With Low Back Pain: Pilot Mixed-Methods Study

TL;DR

The SelfBack app was translated into Arabic and adapted for Saudi users with low back pain, showing good usability and user satisfaction in a pilot study.

Contribution

A culturally adapted Arabic version of the SelfBack app was developed and evaluated for usability in Saudi Arabia.

Findings

The Arabic SelfBack app achieved a mean System Usability Scale score of 70%, indicating good usability.

Participants found the app clear and intuitive but suggested improvements like reducing mandatory questions and increasing interactivity.

The adaptation process involved expert panels ensuring cultural appropriateness and minimal translation errors.

Abstract

Low back pain (LBP) is a pervasive global health concern, significantly impacting the quality of life and burdening health care systems. Effective self-management strategies are essential for mitigating the effects of LBP and empowering individuals in their recovery. Digital health interventions, particularly smartphone apps, offer a promising avenue for delivering accessible and personalized self-management support, potentially improving patient adherence to treatment plans. The SelfBack app exemplifies such digital innovations, demonstrating clinical effectiveness in LBP management and prioritizing personalized user experiences.

This study describes the comprehensive process of translating and culturally adapting the SelfBack app from English to Arabic for the Saudi context. It further evaluates the perceived usability of the adapted Arabic SelfBack app within a cohort of Saudi individuals experiencing LBP, aiming to ensure accessibility and cultural appropriateness for Arabic-speaking users.

A rigorous, 5-stage process was implemented. Stage 1, exchange, focused on adapting the app’s core content. English self-assessment scales, used for tailored treatment plans, were replaced with validated, culturally appropriate Arabic versions. Stage 2, translation and cultural adaptation, which translated the content of the patient self-management plan and adapted it for cultural relevance. Stage 3, audio conversion, addressed educational resources. English audio content was professionally translated and rerecorded in Arabic. Stage 4, laboratory usability testing, integrated the Arabic content, verifying interface functionality and right-to-left script compatibility. Stage 5, field usability testing, evaluated the app with 11 Saudi participants experiencing nonspecific LBP using the Arabic System Usability Scale (A-SUS) and semistructured interviews.

The translation and adaptation processes are detailed, highlighting the work of an expert panel of linguists, health care professionals, and cultural consultants. The panel identified minimal discrepancies and no significant misunderstandings, demonstrating the accuracy and cultural appropriateness of the adaptation. The mean System Usability Scale (SUS) score was 70%, indicating good usability. Interviews corroborated these results, with participants generally reporting the app as clear, intuitive, and easy to use. However, feedback highlighted areas for improvement, including the perceived number of mandatory questions, a perceived lack of interactivity, repetitive content, and unmet expectations regarding certain functionalities.

The Arabic SelfBack app has been successfully developed, demonstrating high user satisfaction, ease of use, and interface efficiency within the target cultural context. The identified criticisms provide actionable insights for future updates. These results suggest that the app is ready for clinical research with Arabic-speaking participants, potentially improving LBP management in Saudi Arabia. Further research will be essential to confirm these initial findings and establish the app’s long-term effectiveness.

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