# Struggling for epistemic and emotional justice—a collaborative autoethnography of personal assistance

## TL;DR

This paper uses personal stories to explore the emotional and knowledge-related injustices faced by disabled people and their families in the context of personal assistance.

## Contribution

It introduces a collaborative autoethnographic approach to highlight the emotional labor and epistemic injustice in disability support systems.

## Key findings

- Emotion work is distributed unevenly, with external PAs performing it during work hours, while users and families do it all day.
- Professionals often cause epistemic injustice by ignoring the lived experiences of assistance users and their families.
- Silencing emotions related to injustice risks dismissing valuable insights from those directly affected.

## Abstract

The present article explores the intersection between disability and the emotions evoked by the experience of living with Personal Assistance (PA) in everyday life. The aim is to explore the emotion work around navigating the emotional and epistemic injustice faced by disabled people and their family members. As family members, mother and daughter, we are bound by our mutual experiences of being recipients of disability support. Research tends to focus on the professional gaze. Hence, the emotion management of disabled people living with disability support and their family members needs to be better understood. Life with PA provides a context that illustrates what epistemic and emotional injustice in various forms feels like. Our narratives may help to increase the understanding of the complex interplay between assistance coordinators, external personal assistants, young adults in need of PA, and family members involved in providing PA in everyday life. Focusing on our experiences of having linked lives underlines the entanglement of having different roles vis-a vis each other. Utilizing a collaborative autoethnographic approach we have identified three themes, The interconnectedness between emotion invalidation and crip time, The expectation of emotion work and Managing conflicting needs in the light of emotion work and linked lives. The findings show a difference concerning the expectation of emotion management, where external PAs perform emotional labor during work hours, while assistance users and family members perform emotion work throughout the day. Professionals often cause epistemic injustice in different situations and increase the need to perform emotion work in implementing PA instead of acknowledging the lived experience of assistance users and family members. When assistance coordinators or external PAs seek to eliminate certain emotions from the experiences of users or their family members, they overlook valuable insights about the situation. Silencing those with lived experiences risks dismissing individuals who possess relevant first-hand knowledge due to their emotional connection to the experienced injustice.