# The Need to Enhance the Use of Teleconsultation: A Qualitative Study Among Health Providers to Reduce the Burden of Low Birth Weight

## TL;DR

This study explores how healthcare providers in Indonesia can better use teleconsultation to improve low birth weight prevention and maternal care.

## Contribution

The study highlights the need to integrate digital tools and teleconsultation into existing health programs to address low birth weight in underserved areas.

## Key findings

- Healthcare providers face challenges due to limited resources and poor knowledge in preventing low birth weight.
- Teleconsultation and digital tools are seen as essential for improving communication and service reach in maternal health programs.
- Primary healthcare centers have initiated outreach and education programs, but their effectiveness is hindered by insufficient human resources.

## Abstract

Background: Low birth weight remains a health concern in the Special Region of Yogyakarta, Indonesia. Effective management of low birth weight cases is crucial, yet community-based health programs face challenges in addressing this issue.

Purpose: This study is aimed at exploring the needs, experience, and perspectives of healthcare providers regarding low birth weight prevention programs.

Methods: This was a qualitative descriptive study. Data were collected from June to December 2023 in Kulon Progo District, Yogyakarta, Indonesia. Data were collected through a focus group discussion with nine midwives. Triangulation was conducted with 12 breastfeeding mothers, one nutritionist, and one head of the primary health center through in-depth interviews. Each discussion and interview were recorded, transcribed, and subjected to thematic analysis to identify key themes.

Results: Three themes were discovered in this study: programmatic initiatives of healthcare providers; poor knowledge, attitude, and practice with limited resources and access; enhancing the use of teleconsultations. Programmatic initiatives from primary healthcare centers have focused on preventing low birth weight through targeted outreach, education, and prenatal care for at-risk mothers. However, the persistent challenge of insufficient human resources for health has hindered the effectiveness and reach of these efforts. To enhance LBW prevention strategies, the needs of digital technology by integrating digital tools and electronic health records are imperative.

Conclusion: Effectively managing low birth weight requires utilization of technology to strengthen healthcare interventions. Digital solutions enhance communication, broaden service reach, and enable timely support, especially in underserved areas. Incorporating these tools into health programs improves the delivery and accessibility of care, presenting a valuable approach to advancing maternal and child health outcomes.