Re-Introducing the Maintenance Slot in the Maidstone KMPT ECT Suite and Enhancing the ECT Clinic’s Capacity by 20%
Maria Moisan, Stanimira Gogova, Chiara Rubino, Brett Metelerkamp

TL;DR
This paper describes how a hospital increased its ECT clinic capacity by 20% to reintroduce a maintenance therapy slot, improving patient continuity of care.
Contribution
The novel contribution is the successful implementation of a maintenance ECT slot, increasing clinic capacity without major operational changes.
Findings
The ECT clinic increased capacity from 6 to 7 patients per session, with potential for 8 with extended hours.
25% of clinics operated at full capacity, indicating room for improvement in patient throughput.
Staff feedback confirmed that 7 patients per session was manageable with current staffing if transportation was efficient.
Abstract
Aims: Kent and Medway NHS and Social Care Partnership Trust (KMPT) had been providing fewer Electroconvulsive Therapy (ECT) treatments per capita compared with the national average. Following a reduction in patient numbers after the COVID-19 pandemic, the KMPT ECT Suite aimed to offer both initial and maintenance therapy. This required increasing the number of sessions per day to enhance clinic capacity by 20% to accommodate the reintroduction of a maintenance slot. The project aimed to enhance the ECT clinic’s capacity by 20%, from 6 to 7 patients per session, in order to reintroduce the maintenance slot. The goal was to provide continuity of care, especially for patients who relapse during specific periods, such as the winter or festive seasons. Methods: A quality improvement approach was utilized, starting with a process map and Gemba walk to observe the day-to-day operations of…
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Taxonomy
TopicsOperations Management Techniques · Electroconvulsive Therapy Studies
