# Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic

**Authors:** Narges Neyazi, Ali Mirzazadeh, Abdul Ghani Ibrahimi, Ahmad Mirwais Ahmadzai, Jamshed Ali Tanoli

PMC · DOI: 10.1186/s12913-025-13093-x · 2025-07-03

## TL;DR

This study examines how the provision and use of essential health services in Afghanistan changed during and after the COVID-19 pandemic, highlighting disruptions and coping strategies.

## Contribution

The study provides new insights into the impact of the pandemic on healthcare access and service backlogs in a fragile, low-income setting.

## Key findings

- Routine preventive services like immunization and antenatal care were most affected during the pandemic.
- Health facilities used strategies like prioritizing high-risk patients and home-based care to manage disruptions.
- Transportation costs and limited medicines remained major barriers to healthcare access.

## Abstract

Afghanistan is a low-income country where providing essential healthcare services is lifesaving for millions. The COVID-19 pandemic, the government and the international aid changes have affected the overburdened and fragile health system and put a risk on universal health coverage in Afghanistan. In this study, we aim to study the changes and backlogs to the essential health services during and after COVID-19 pandemic (Feb 2020 to Sep 2022) in Afghanistan.

A cross-sectional study of health facilities was conducted in nine provinces of Afghanistan. A randomly selected 165 public and private primary care centers and hospitals in 49 districts were studied. A WHO standardized questionnaire was used for this survey. Trained staff met the facility managers in person and completed the questionnaire by individual interviews during September 2022.

Hospitals located mostly in urban areas (n = 39, 65%) and clinics were located mostly in rural areas (n = 74, 71.1%) and governed by the government and the NGOs (76.6% of hospitals and 84.7% of clinics). The average number of staff per facility was 118 (SD = 180) for hospitals and 16(SD = 7) for clinics. 27 (46.5%) of hospitals and 44 (41.9%) of clinics reported that they experienced a higher outpatient service utilization in the previous month, compared to the month before. nearly half of the backlogs during the pandemic were related to routine preventive services such as annual check-ups antenatal care, and childhood immunization (55.0% for hospitals, and 45.7% for clinics). prioritizing high risk patients (86.7%), promoting self-care interventions wherever appropriate (75.0%), redirecting patients to alternative healthcare facilities (73.3%), providing all care in a single visit for multiple morbidities (60.0%), and providing home-based care for certain patients (58.3%) in hospitals. However, the most used strategies in clinics were prioritizing high risk patients (93.3%), redirecting patients to alternative healthcare facilities (75.2%), and providing home-based care for certain patients (66.7%).

The pandemic exacerbated existing health inequities and hindered progress toward Universal Health Coverage (UHC). Health facilities employed various strategies to cope with the disruptions, such as prioritizing high-risk patients, promoting self-care, and redirecting patients to alternative facilities. However, the increased cost of transportation and health services, along with limited availability of medicines, remained significant barriers to healthcare access.

## Linked entities

- **Diseases:** COVID-19 (MONDO:0100096)

## Full-text entities

- **Diseases:** COVID-19 (MESH:D000086382)
- **Species:** Homo sapiens (human, species) [taxon 9606]

## Figures

1 figure with captions in the complete paper: https://tomesphere.com/paper/PMC12232008/full.md

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Source: https://tomesphere.com/paper/PMC12232008