# “Helpful help” in vocational support for emerging adults not in education, employment, or training. Staff and participant perspectives

## TL;DR

This study explores what makes vocational support effective for young adults not in education, employment, or training, focusing on staff and participant perspectives in Norway.

## Contribution

The study introduces a new conceptual framework for 'helpful help' in vocational rehabilitation, emphasizing personal growth and supportive environments.

## Key findings

- Helpful help involves balancing demands and support for personal growth.
- A healing environment with supportive staff and tailored facilities is essential.
- Strength-based approaches and peer interactions enhance well-being and self-belief.

## Abstract

Aiding emergent adults not in education, employment, or training (NEET) presents a profound challenge.

This article, based on reflective lifeworld research, explores the defining elements of helpful help within two art-based vocational rehabilitation programs in the context of the Norway’s Labor and Welfare Service (NAV). Interviews were conducted with 11 emerging adults with social and mental health issues and three NAV staff members skilled in art-based vocational rehabilitation.

“Helpful help” is a dynamic, multifaceted phenomenon involving the three defining elements: balancing demands and support for personal growth, a healing environment with supportive staff, and tailored facilities.

These three elements intertwine within the individual’s lifeworld, emphasizing that help unfold through their personal progression, shaped by staff attunement and a nurturing atmosphere. This phenomenon flourishes in environments of optimism and nurturance, where staff engage authentically, fostering supportive and non-judgmental relationships. By embracing a strength-based approach, these spaces become welcoming and enhance well-being. Emergent adults with social and mental health issues need ongoing and personalized support that emphasizes peer interactions and focuses on building self-belief and social skills, beyond job opportunities.