# Developing a quality and safety surveillance system: A protocol for a realist review and synthesis of the literature

**Authors:** Busra Ertugrul, Jaspreet Kaur Dullat, Therese McDonnell, Marcella O’Dowd, Eilish McAuliffe

PMC · DOI: 10.1371/journal.pone.0321720 · PLOS One · 2025-05-29

## TL;DR

This paper outlines a research protocol to develop a system for improving patient safety by combining data sources and learning from global experiences.

## Contribution

The study introduces a realist review protocol to explore mechanisms and processes for developing quality and safety surveillance systems in healthcare.

## Key findings

- Traditional error tracking methods have low detection rates, prompting the need for better surveillance systems.
- The proposed system integrates multiple data sources and considers various challenges like technology and politics.
- The realist synthesis method will be used to understand factors influencing the success of such systems.

## Abstract

Patient harm as a result of unsafe care remains a growing global health concern, and traditional efforts prioritising tracking errors and voluntary reporting to detect adverse events result in very low error detection rates. In attempting to address this, some countries have developed patient safety surveillance systems where several data sources are combined and interrogated to detect errors and deterioration as well as to highlight good practices. The development of such systems requires overcoming various technological, executive, financial, political, and behavioral challenges. The process of developing quality and safety surveillance systems is an important one that is worthy of research that enables the sharing of learning with countries embarking on the development of such a system.

This is the protocol of the realist review that aims to develop a programme theory that explores the underlying mechanisms and processes for developing a quality and safety surveillance system in healthcare settings.

This paper presents the research protocol for the quality and safety surveillance system development. The realist synthesis method will be used to synthesize the evidence in the literature.

Initial programme theory will be developed based on a literature review, stakeholder consultations with the programme designers and developers, project meetings, the theory of change model that underpins the programme, and an understanding of systems theory to identify the context and mechanisms that cause quality and safety surveillance systems to succeed or fail in general healthcare settings. Three-phase iterative searches of PubMed, PsycInfo, Central, CINAHL, and Grey literature will be conducted. The studies in any setting and for any patient group will be included. The snowball technique will also be used to search the reference list of the related studies. The search period ranges from 1 January 2000 to 31 December 2023. Results will be reported following RAMESES and PRISMA‐ScR guidelines.

## Full-text entities

- **Species:** Homo sapiens (human, species) [taxon 9606]

## Full text

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## Figures

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## References

50 references — full list in the complete paper: https://tomesphere.com/paper/PMC12121783/full.md

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Source: https://tomesphere.com/paper/PMC12121783