# Improved Medication communication and Patient involvement At Care Transitions (IMPACT-care): study protocol for a pre–post intervention trial in older hospitalised patients

**Authors:** Henrik Cam, Kristin Franzon, Victoria Östman, Sofia Kälvemark Sporrong, Thomas Gerardus Hendrik Kempen, Elisabet I Nielsen, Karl-Johan Lindner, Beatrice Ekelo, Cecilia Bernsten, Ulf Ehlin, Stina Lindmark, Nermin Hadziosmanovic, Ulrika Gillespie

PMC · DOI: 10.1136/bmjopen-2025-099547 · 2025-05-02

## TL;DR

This study aims to improve medication communication during hospital discharge for older patients through a new intervention involving clinical pharmacists.

## Contribution

The study introduces a multifaceted pharmacist-led intervention to enhance medication-related discharge communication for older patients.

## Key findings

- The intervention includes four components: information packages, discharge documentation, communication facilitation, and follow-up calls.
- The primary outcome will assess the quality of medication-related discharge documentation using the CMDD-M measure.
- Secondary outcomes include patient perceptions and adherence to medication changes post-discharge.

## Abstract

Care transitions, particularly hospital discharge, present significant risks to patient safety. Deficient medication-related discharge communication is a major contributor, posing substantial risk of harm to older patients. This protocol outlines the Improved Medication communication and Patient involvement At Care Transitions (IMPACT-care) intervention study, designed to evaluate the effects of a multifaceted intervention for older hospitalised patients on medication-related discharge communication compared with usual hospital care.

A pre–post intervention study will be conducted in two surgical and one geriatric ward of a university hospital in Sweden. The study will begin with a control period delivering usual care, followed by a training period and then an intervention period. The intervention comprises four components performed by clinical pharmacists: (1) information package provided to patients and/or informal caregivers, (2) preparation of medication-related discharge documentation, (3) facilitation of discharge communication and (4) follow-up call to patients or their informal caregiver. Eligible participants are aged ≥65 years, manage their own medications independently or with informal caregiver support, and are admitted to the study wards. Each study period (control and intervention) will last until 115 patients have been included. The primary outcome is the quality of medication-related discharge documentation, assessed using the Complete Medication Documentation at Discharge Measure (CMDD-M). Secondary outcomes include patients’ perceptions of knowledge and involvement in discharge medication communication, and their sense of security in managing medication post-discharge; adherence to medication changes from hospitalisation that persist after discharge; and unplanned healthcare visits following discharge. A process evaluation is planned to explore how the intervention was implemented. Patient inclusion began in September 2024.

The study protocol has been approved by the Swedish Ethical Review Authority (registration no.: 2023-03518-01 and 2024-04079-02). Results will be published in open-access international peer-reviewed journals, and presented at national and international conferences.

NCT06610214.

## Full-text entities

- **Species:** Homo sapiens (human, species) [taxon 9606]

## Figures

2 figures with captions in the complete paper: https://tomesphere.com/paper/PMC12049937/full.md

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Source: https://tomesphere.com/paper/PMC12049937