Analysis and evaluation of peer group support for doctors in postgraduate training following workplace violence and aggression

TL;DR

Peer group support helps doctors in training recover from workplace violence and reduces burnout, according to a study in London.

Contribution

The study evaluates the effectiveness of peer groups in supporting doctors after workplace aggression.

Findings

Doctors in training experienced reduced burnout after participating in peer groups.

Peer groups provided a safe space for sharing experiences and receiving support.

Embedding peer support within training programs could improve access for affected doctors.

Abstract

Workplace violence and aggression toward healthcare staff has a significant impact on the individual, causing self-blame, isolation and burnout. Timely and appropriate support can mitigate harm, but there is little research into how this should be delivered. We conducted multi-speciality peer groups for London doctors in postgraduate training (DPT), held over a 6-week period. Pre- and post-group burnout questionnaires and semi-structured interviews were used to evaluate peer support. Thematic analysis and descriptive statistical methods were used to describe the data.

We found four themes: (a) the experience and impact of workplace violence and aggression on DPT, (b) the experience of support following incidents of workplace violence and aggression, (c) the impact and experience of the peer groups and (d) future improvements to support. DPTs showed a reduction in burnout scores.

Peer groups are effective support for DPT following workplace violence and aggression. Embedding support within postgraduate training programmes would improve access and availability.

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