# Developing a dementia care and support needs framework for Culturally and Linguistically Diverse populations: A whole‐of‐community co‐design approach

## TL;DR

This study creates a dementia care framework for culturally diverse communities by involving them directly in the design process.

## Contribution

A co-designed dementia care framework tailored to the needs of CALD communities is developed and validated.

## Key findings

- Key barriers include caregiver burden, social isolation, language difficulties, and cultural misunderstandings.
- Participants emphasized the importance of face-to-face interactions and culturally relevant educational programs.
- Piloting the framework with Macedonian and Italian communities will inform support for other CALD groups.

## Abstract

Older individuals with dementia and their families from CALD backgrounds face a ‘triple jeopardy’ due to the combination of dementia, caregiving challenges and cultural stigma. Despite the growing need for culturally responsive dementia care, existing services do not adequately address the specific concerns of Culturally and Linguistically Diverse (CALD) communities. This study explored the experiences of two CALD communities to inform the development of a culturally tailored dementia care support framework.

This study employed a whole‐of‐community co‐design approach, integrating community‐based participatory research and human‐centred design principles. A total of 36 participants, including nine individuals with dementia and 27 family caregivers from the Macedonian and Italian communities in the Illawarra Shoalhaven region of NSW, Australia, collaborated with ADHERe researchers and the Multicultural Health Service. Data were collected through co‐designed focus groups and interviews and analysed using thematic analysis. Participant feedback was regularly incorporated to ensure the framework reflected their lived experiences and needs.

Key barriers to dementia care included emotional and psychological strain contributing to caregiver burden, social isolation limiting peer support, language difficulties hindering communication with health‐care providers and cultural misunderstanding impacting service uptake. Participants emphasised the importance of face‐to‐face interactions, culturally relevant educational programs and practical guidance from health‐care professionals to improve dementia care and support.

This study highlighted the need for a culturally tailored, community‐driven dementia care framework. Piloting a dementia education program with the Macedonian and Italian communities will provide valuable insights for expanding support to other CALD groups, promoting more inclusive and accessible dementia care.