# Primary Care Practice Factors Associated With Telehealth Adoption in the United States: Cross-Sectional Survey Analysis

**Authors:** Matthew Mackwood, Elliott Fisher, Rachel O Schmidt, A James O'Malley, Hector P Rodriguez, Stephen Shortell, Ellesse-Roselee Akré, Alena Berube, Karen E Schifferdecker

PMC · DOI: 10.2196/70404 · 2025-03-28

## TL;DR

This study explores factors in primary care practices that are linked to higher use of telehealth in the U.S.

## Contribution

The study identifies specific practice-level factors associated with telehealth adoption in primary care.

## Key findings

- Training patients and broadband expansion are linked to higher telehealth use.
- Practices with more low-income patients show higher telehealth adoption.
- The findings highlight opportunities for expanding telehealth in needed populations.

## Abstract

In this national study of primary care practice–level factors associated with telehealth adoption in 2022, we found that training and assisting patients with the use of telehealth, broadband expansion efforts, and a higher proportion of low-income patients were associated with higher practice-level telehealth use, suggesting both opportunities for telehealth expansion and potential populations with higher need for its use.

## Full-text entities

- **Species:** Homo sapiens (human, species) [taxon 9606]

## Figures

1 figure with captions in the complete paper: https://tomesphere.com/paper/PMC11992486/full.md

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Source: https://tomesphere.com/paper/PMC11992486