# Which questionnaires can be used to elicit patients’ preferences regarding patient-provider consultations? Results of a scoping review

**Authors:** Alina Zoe Bambas, Diana Wahidie, Yüce Yilmaz-Aslan, Patrick Brzoska, Claudia Kiessling

PMC · DOI: 10.1186/s12913-025-12567-2 · BMC Health Services Research · 2025-04-04

## TL;DR

This review summarizes questionnaires that help understand patient preferences in doctor-patient consultations, highlighting their variety and need for better consistency.

## Contribution

The study provides a comprehensive overview of existing questionnaires for measuring patient preferences in consultations.

## Key findings

- 37 different instruments were identified, mostly from Anglo-American contexts.
- Most questionnaires focus on information and decision-making preferences, with fewer on communication or patient-centeredness.
- Only 15 studies reported reliability data, indicating a need for more consistent reporting.

## Abstract

Active patient involvement and attention to patient preferences in patient-provider consultations are increasingly recognized as essential to improve patient satisfaction and outcomes. Aim of the review was to provide an overview of questionnaires that measure patient preferences regarding communication, information provision and involvement in decision-making in patient-provider consultations.

Inclusion criteria were studies that provided primary data, were published in German or English, and included adult patients. The systematic search was conducted in PubMed and PsycInfo. Data extraction and summary focused on information about the development process, topic and structure, and reliability of instruments.

Of 6,667 abstracts screened, 34 articles were included, describing 37 different instruments, often originating from an Anglo-American context. Twelve articles reported patient involvement in the development process. Majority of questionnaires measures aspects of information and/or decision-making preferences. Fewer instruments focus on patient-centeredness or communication preferences. Length of questionnaires varied from one to 80 items. Only 15 studies reported reliability indices.

Due to the heterogeneous description, a more consistent reporting of data would be desirable for future publications as well as more participatory research.

Although there is a wide range of questionnaires available, more research is needed to determine the extent to which they can be used in everyday clinical practice to elicit preferences from individual patients with a wide range of conditions and cultural backgrounds.

The online version contains supplementary material available at 10.1186/s12913-025-12567-2.

## Full-text entities

- **Species:** Homo sapiens (human, species) [taxon 9606]

## Full text

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## Figures

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## References

3 references — full list in the complete paper: https://tomesphere.com/paper/PMC11971755/full.md

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Source: https://tomesphere.com/paper/PMC11971755