# Use of Patient Portal Messaging and Self-Reported Copays Among US Adults 50 Years or Older

**Authors:** Terrence Liu, Matthias Kirch, Erica Solway, Dianne C. Singer, J. Scott Roberts, Jeffrey T. Kullgren, Tammy Chang

PMC · DOI: 10.1001/jamahealthforum.2025.0168 · JAMA Health Forum · 2025-04-04

## TL;DR

The study examines how often US adults aged 50 or older report copays for using patient portal messaging, based on their health insurance type.

## Contribution

It provides new insights into the association between health insurance types and copay reporting for portal messaging use.

## Key findings

- Prevalence of reported copays varied by insurance type.
- Older adults using patient portals may face financial barriers depending on their coverage.

## Abstract

This survey study characterizes the prevalence of reported copays for portal messages by health insurance type among US adults aged 50 years or older who used portal messaging.

## Full-text entities

- **Species:** Homo sapiens (human, species) [taxon 9606]

## Full text

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## Figures

1 figure with captions in the complete paper: https://tomesphere.com/paper/PMC11971665/full.md

## References

6 references — full list in the complete paper: https://tomesphere.com/paper/PMC11971665/full.md

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Source: https://tomesphere.com/paper/PMC11971665