# Evaluation of software technical quality for collecting data from patients under palliative care

## TL;DR

This study evaluated software quality for collecting patient data in palliative care, finding it suitable for supporting nurses in data collection.

## Contribution

A novel evaluation of software technical quality in palliative care using ISO/IEC 25040-2011 standards with nurse and IT professional input.

## Key findings

- The software showed high agreement in functional suitability (94%-84%) and reliability (100-70%).
- Usability and performance efficiency also met quality thresholds with over 66% agreement.
- The software is suitable for supporting nurses in the first stage of the Nursing Process.

## Abstract

to evaluate software technical quality for collecting data from patients under palliative care.

this is methodological technology evaluation research, according to the technical standard International Organization for Standardization/International Electrotechnical Commission 25040-2011, developed from August 2021 to August 2023. Eight nurses and eight information technology professionals participated as judges, who evaluated six quality characteristics and 23 subcharacteristics. Items that reached a percentage of agreement greater than 70% were considered suitable.

the characteristics evaluated by nurses/information technology professionals received the following percentages of agreement, respectively: functional suitability (94%-84%); reliability (100-70%); usability (89.9-66.8%); performance efficiency (95.8%-86.1%); compatibility (95.8-79.6%); and safety (96%-83.4%).

the software was considered suitable in quality evaluation to offer support to nurses in collecting patient data under palliative care, with the potential to operationalize the first Nursing Process stage.

avaliar a qualidade técnica de software para coleta de dados de pacientes sob cuidados paliativos.

trata-se de pesquisa metodológica de avaliação de tecnologia, conforme norma técnica International Organization for Standardization/International Electrotechnical Comission 25040-2011, desenvolvida de agosto de 2021 a agosto de 2023. Participaram oito enfermeiros e oito profissionais de tecnologia da informação como juízes, os quais avaliaram seis características e 23 subcaracterísticas de qualidade. Consideraram-se adequados os itens que atingiram porcentual de concordância superior a 70%.

as características avaliadas pelos enfermeiros/profissionais de tecnologia da informação receberam os seguintes porcentuais de concordância, respectivamente: adequação funcional (94%-84%); confiabilidade (100-70%); usabilidade (89,9-66,8%); eficiência de desempenho (95,8%-86,1%); compatibilidade (95,8-79,6%); e segurança (96%-83,4%).

o software foi considerado adequado na avaliação de qualidade para oferecer suporte ao enfermeiro na coleta de dados do paciente em cuidados paliativos, com potencial para operacionalizar a primeira etapa do Processo de Enfermagem.