Corrections to: Hirunwiwatkul, P., Pongpanich, P., Tulvatana, W., Jariyakosol, S., Phuenpathom, W., Krittanupong, S., Chonramak, R., Pichedvanichok, T., Bhidayasiri, R., Nimnuan, C. (2023). Evaluation of psychometric properties of Thai version Telehealth Usability Questionnaire (T-TUQ), International Journal of Telerehabilitation, 15(2), 1-14. https://doi.org/10.5195/ijt.2023.6577
Parima Hirunwiwatkul
TL;DR
This paper corrects errors in a previous study about the Thai version of the Telehealth Usability Questionnaire.
Contribution
The paper provides corrections to errors in the original article's structure subscales and author information.
Findings
Errors in the structure subscales were corrected in Table 3 and the Discussion section.
The Authors' Note was updated to remove an unlisted author's name and Orchid number.
Abstract
The errors occurred by mixing the items of structure subscales (both in Table 3 and the text in the Discussion), and by adding in the Authors' Note, the name and Orchid number of a person not listed as an author. Changes have been made to correct these errors. The original article can be found via the DOI https://doi.org/10.5195/ijt.2023.6577
| Five-factor Structure Subscales | Questionnaire Items | Two-factor structure subscales |
|---|---|---|
| Usefulness | ||
| 1 | Telehealth improves my access to healthcare services | Accessibility |
| 2 | Telehealth saves me time traveling to a hospital or specialist clinic | Accessibility |
| 3 | Telehealth provides for my healthcare needs | Accessibility |
| Ease of Use | ||
| 4 | It was simple to use this system | Accessibility |
| 5 | It was easy to learn to use the system | Accessibility |
| 6 | I believe I could become productive quickly using this system | Accessibility |
| 7 | The way I interact with this system is pleasant | Accessibility |
| 8 | I like using the system | Utility |
| 9 | The system is simple and easy to understand | Accessibility |
| Effectiveness | ||
| 10 | This system is able to do everything I would want it to be able to do | Accessibility |
| 11 | I could easily talk to the clinician using the telehealth system | Accessibility |
| 12 | I could hear the clinician clearly using the telehealth system | Accessibility |
| 13 | I felt I was able to express myself effectively | Utility |
| 14 | Using the telehealth system, I could see the clinician as well as if we met in person | Utility |
| Reliability | ||
| 15 | I think the visits provided over the telehealth system are the same as in-person visits | Accessibility |
| 16 | Whenever I made a mistake using the system, I could recover easily and quickly | Utility |
| 17 | The system gave error messages that clearly told me how to fix problems | Utility |
| Satisfaction | ||
| 18 | I feel comfortable communicating with the clinician using the telehealth system | Utility |
| 19 | Telehealth is an acceptable way to receive healthcare services | Utility |
| 20 | I would use telehealth services again | Utility |
| 21 | Overall, I am satisfied with this telehealth system | Utility |
| Five-factor Structure Subscales | Questionnaire Items | Two-factor structure subscales |
|---|---|---|
| Usefulness | ||
| 1 | Telehealth improves my access to healthcare services | Utility |
| 2 | Telehealth saves me time traveling to a hospital or specialist clinic | Utility |
| 3 | Telehealth provides for my healthcare needs | Utility |
| Ease of Use | ||
| 4 | It was simple to use this system | Accessibility |
| 5 | It was easy to learn to use the system | Accessibility |
| 6 | I believe I could become productive quickly using this system | Accessibility |
| 7 | The way I interact with this system is pleasant | Accessibility |
| 8 | I like using the system | Utility |
| 9 | The system is simple and easy to understand | Accessibility |
| Effectiveness | ||
| 10 | This system is able to do everything I would want it to be able to do | Accessibility |
| 11 | I could easily talk to the clinician using the telehealth system | Utility |
| 12 | I could hear the clinician clearly using the telehealth system | Utility |
| 13 | I felt I was able to express myself effectively | Utility |
| 14 | Using the telehealth system, I could see the clinician as well as if we met in person | Accessibility |
| Reliability | ||
| 15 | I think the visits provided over the telehealth system are the same as in-person visits | Utility |
| 16 | Whenever I made a mistake using the system, I could recover easily and quickly | Accessibility |
| 17 | The system gave error messages that clearly told me how to fix problems | Accessibility |
| Satisfaction | ||
| 18 | I feel comfortable communicating with the clinician using the telehealth system | Utility |
| 19 | Telehealth is an acceptable way to receive healthcare services | Utility |
| 20 | I would use telehealth services again | Utility |
| 21 | Overall, I am satisfied with this telehealth system | Utility |
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Taxonomy
TopicsTelemedicine and Telehealth Implementation
Erratum
Page 6: Sentences in the Discussion were changed from: In comparison to the original TUQ, the “Accessibility” subscale was composed of items from the “Usefulness,” “Ease of use” (except item 8). “Effectiveness” (except items 13 and 14), while “Reliability” (except item 15) and “Satisfaction” were grouped under the “Utility” subscales (Table 3). However, further validation through confirmatory factor analysis should be conducted to support the T-TUQ. This reduction in factor constructs could be attributed to cultural and language differences. In the Thai language, items in factor 2 or “Utility” pertain more to feelings and inner self-benefit, whereas items in factor 1 are more related to the operating system and processes.
To: In comparison to the original TUQ, the “Accessibility” subscale was composed of items from the “Ease of use” (except item 8), and “Reliability” (except items 15); while “Usefulness”, “Effectiveness” (except items 10 and 14), and “Satisfaction” were grouped under the “Utility subscales (Table 3). However, further validation through confirmatory factor analysis should be conducted to support the T-TUQ. This reduction in factor constructs could be attributed to cultural and language differences. In the Thai language, items in factor 1 or “Utility” pertain more to feelings and inner self-benefit, whereas items in factor 2 are more related to the operating system and processes.
Page 7: Table 3 was changed from:
To:
Page 8: Person listed in Author note with ORCID ID who was not an author was removed from the author note: Buravej Assavapongpaiboon (https://orcid.org/0000-0002-5902-2162)
Full Text Original Article