Patients’ UX Impact on Medication Adherence in Czech Pilot Study for Chronically Ill
Ondrej Gergely, Romana Mazalová, Michal Štýbnar, Antonín Hlavinka, Nicola Goodfellow, Michael Scott, Glenda Fleming, Leona Jochmannová, Ladislav Stanke
TL;DR
A Czech study explored how user experience in an mHealth app affects medication adherence in older adults with chronic diseases, finding that technical issues impacted user satisfaction.
Contribution
The study introduces a mixed-methods approach to UX development for mHealth apps targeting older adults with chronic illnesses.
Findings
The study found no anticipated relationship between baseline adherence knowledge and UX metrics.
Qualitative feedback showed overall patient satisfaction with the mHealth application.
Technical issues during pilot testing affected participants' perception of the app's user experience.
Abstract
This article presents a comprehensive and multistage approach to the development of the user experience (UX) for an mHealth application targeting older adult patients with chronic diseases, specifically chronic heart failure and chronic obstructive pulmonary disease. The study adopts a mixed methods approach, incorporating both quantitative and qualitative components. The underlying hypothesis posits that baseline medicine adherence knowledge (measured by the MARS questionnaire), beliefs about medicines (measured by the BMQ questionnaire), and level of user experience (measured by the SUS and UEQ questionnaires) act as predictors of adherence change after a period of usage of the mHealth application. However, contrary to our expectations, the results did not demonstrate the anticipated relationship between the variables examined. Nevertheless, the qualitative component of the research…
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Taxonomy
TopicsMobile Health and mHealth Applications · Medication Adherence and Compliance · Health Literacy and Information Accessibility