# From Campus to Crisis: Psychological Effect of the COVID-19 Pandemic on Indian Management Students

## TL;DR

This study explores the psychological impact of the COVID-19 pandemic on MBA students in Western India and their response to tele-counseling services.

## Contribution

The study provides insights into the psychological experiences of management students in Western India during the pandemic and introduces a model for promoting mental well-being.

## Key findings

- Key stressors included job concerns, lifestyle changes, health worries, future uncertainty, and social isolation.
- Students expressed a need for mental health support but were reluctant to use tele-counseling services.
- An integrated psychological well-being model was proposed to promote positive mental health in higher education.

## Abstract

Background: The COVID-19 pandemic has adversely affected students pursuing higher education, but limited studies highlight student’s psychological experiences, especially from Western India.

Objective: The present study aimed to understand psychological experiences, coping behaviors, and the perceived role of tele-counseling services among final-year students of Masters of Business Administration from leading business schools (B-schools) in Western India.

Design: A qualitative research design was adopted for the study. A semi-structured interview guide was utilized to conduct in-depth interviews with 35 students. Students were reached via personal networks and social media, and data was gathered after the second wave of the COVID-19 pandemic. A thematic analysis technique was employed to analyze the data.

Results: The findings showed that management students had upsetting psychological experiences. Key stressors that emerged in the study were job concerns, lifestyle changes, concerns about their own and parents' health and safety, uncertainty about the future, and social isolation. They expressed the need for mental health help; however, they were reluctant to utilize tele-counseling services. The authors present an integrated psychological well-being model for promoting positive mental health among students in higher education institutions.

Conclusion: The study explains the psychological toll on management students. Enhancing mental health literacy through awareness sessions and other innovative means would be critical to addressing myths around mental health and mental healthcare-seeking behavior in higher education institutions. An integrated approach to promoting positive mental health and well-being is needed.