A Comparative Study of Language Models for Khmer Retrieval-Augmented Question Answering

TL;DR

This study evaluates retrieval-augmented question answering systems for Khmer, comparing different embedding models and generators, revealing that retriever choice significantly impacts performance and no single model excels across all metrics.

Contribution

It provides the first comprehensive benchmark of RAG components for Khmer, highlighting the importance of retriever selection and analyzing generator performance.

Findings

BGE-M3 embedding model outperforms others in Khmer document retrieval.

No single generator model dominates across all evaluation metrics.

Retriever choice is a key bottleneck in Khmer RAG systems.

Abstract

Retrieval-Augmented Generation (RAG) has emerged as a promising paradigm for grounding large language model (LLM) outputs in retrieved evidence, thereby reducing hallucination and improving factual accuracy. Its efficacy, however, remains largely unexamined for low-resource, non-Latin-script languages such as Khmer. In this paper, we present a RAG-based question answering system for Khmer-language telecom-domain documents. We conduct a two-phase comparative evaluation. First, we benchmark three embedding models: BGE-M3 (567M), Jina-Embeddings-v3 (570M), and Qwen3-Embedding (597M), for dense retrieval over Khmer documents. BGE-M3 consistently performs best, achieving a Hit Rate@3 of 0.285, File Hit Rate@3 of 0.700, MRR@3 of 0.221, and Precision@3 of 0.112, substantially outperforming the other retrievers. Second, using BGE-M3 as the selected retriever, we evaluate five generator backends: Qwen3 (8B), Qwen3.5 (9B), Sailor2-8B-Chat, SeaLLMs-v3-7B-Chat, and Llama-SEA-LION-v2-8B-IT, on a curated golden dataset of 200 Khmer question-answer pairs. To quantify system performance, we apply six RAGAS-inspired metrics: faithfulness, answer relevance, context relevance, factual correctness, answer similarity, and answer correctness. The results show no single model dominates across all metrics: Qwen3.5-9B achieves the highest faithfulness (0.859) and context relevance (0.726), Qwen3-8B attains the highest factual correctness (0.380), and SeaLLMs-v3-7B-Chat performs best on answer relevance (0.867), answer similarity (0.836), and answer correctness (0.599). These findings highlight that retriever choice remains a major bottleneck for Khmer RAG, while generator strengths vary depending on whether the priority is grounding, factual precision, or semantic similarity.