Towards Sustainable Growth: A Multi-Value-Aware Retrieval Framework for E-Commerce Search

TL;DR

This paper introduces GrowthGR, a multi-value-aware retrieval framework for e-commerce search that balances immediate conversions and long-term item growth, demonstrated by significant improvements on Taobao.

Contribution

The paper presents a novel framework combining long-term value prediction and multi-value-aware generative retrieval to enhance new item growth in e-commerce search.

Findings

5.3% increase in new item GMV on Taobao

0.3% overall search GMV gain

Positive impact demonstrated through extensive online testing

Abstract

New item growth is critical for maintaining a healthy ecosystem in large-scale e-commerce platforms. However, existing systems tend to prioritize presenting users with already popular items, a phenomenon often referred to as the "Matthew effect". In the context of search retrieval, current cold-start models suffer from the misalignment between training objectives and online business metrics, and they lack effective mechanisms to measure an item's growth potential. In this paper, we propose a Multi-Value-Aware retrieval framework tailored for e-commerce search, designed to better align with the cascaded online values across different stages of the search system while balancing immediate conversion and long-term item growth. Our framework GrowthGR consists of two key components: an Item Long-term Transaction Value Prediction (ItemLTV) module and a Multi-Value-Aware Generative Retrieval (MultiGR) module. First, in the ItemLTV module, we employ counterfactual inference to quantify the long-term value increment attributable to a single user interaction. Second, in the MultiGR module, building upon a semantic-ID-based generative retrieval architecture, we leverage structured samples with the search cascade signals and adopt a Multi-Value-Aware Policy Optimization (MoPO) training paradigm to align with multi-stage online values, while explicitly balancing short-term transactional value and long-term growth potential estimated by ItemLTV. We successfully deployed GrowthGR on Taobao's production platform, achieving a substantial 5.3% lift in new item GMV while delivering a non-trivial 0.3% gain in overall search GMV. Extensive online analysis and A/B testing demonstrate its positive impact on the overall ecosystem value.