A Semantic-Sampling Framework for Evaluating Calibration in Open-Ended Question Answering

TL;DR

This paper introduces Sem-ECE, a novel framework for evaluating calibration in open-ended question answering by sampling answers, grouping them semantically, and assessing confidence, addressing limitations of existing methods.

Contribution

The paper proposes Sem-ECE, a new semantic-sampling calibration evaluation method for open-ended QA, with proven unbiased estimators and improved accuracy over existing approaches.

Findings

Sem-ECE outperforms verbalized confidence and existing sampling methods.

Sem$_2$-ECE achieves smaller calibration error on hard questions.

Theoretical analysis confirms estimators are asymptotically unbiased.

Abstract

Calibration measures whether a model's predicted confidence aligns with its empirical accuracy, and is central to the reliable deployment of large language models (LLMs) in high-stakes domains such as medicine and law. While much recent work focuses on improving LLM calibration, the equally important question of how to evaluate it in realistic settings remains underdeveloped. Open-ended question answering (QA), the most common deployment setting for modern LLMs, is where existing evaluation methods fall short: logit-based metrics need restricted output formats and internal probabilities; verbalized confidence is self-reported and often overconfident; and sampling-based methods rely on task-specific extraction rules without a clear finite-sample target. We introduce Sem-ECE (Semantic-Sampling Expected Calibration Error), a calibration evaluation framework for open-ended QA that samples answers from the model, groups them into semantic classes, and uses the resulting frequencies as confidence. We study two estimators within this framework: Sem$_1$-ECE, the same-sample self-consistency score, and Sem$_2$-ECE, a held-out variant that separates answer selection from confidence evaluation. We prove both are asymptotically unbiased, and further show that they agree on easy questions but diverge on hard ones with Sem$_2$ achieving strictly smaller calibration error, so their gap also serves as a diagnostic for question difficulty. Experiments on three open-ended QA benchmarks across five leading commercial LLMs match our theoretical predictions and show that Sem-ECE outperforms verbalized confidence and existing sampling-based methods, while complementing logit-based evaluation when internal probabilities are unavailable.