The Text Uncanny Valley: Non-Monotonic Performance Degradation in LLM Information Retrieval
Zekai Tong, Ruiyao Xu, Aryan Shrivastava, Chenhao Tan, and Ari Holtzman

TL;DR
This paper uncovers a non-linear degradation in LLM performance on corrupted text, revealing a 'Text Uncanny Valley' where detection accuracy dips then recovers as text fragmentation increases.
Contribution
It introduces the 'Text Uncanny Valley' phenomenon, explaining how word fragmentation causes a mode transition in LLMs, impacting their detection accuracy on imperfect text.
Findings
LLMs exhibit a U-shaped performance curve with increasing text corruption.
Regularization reduces the non-monotonic performance degradation.
The effect varies across models and tasks, diminishing with stronger models.
Abstract
Existing Large Language Model (LLM) benchmarks primarily focus on syntactically correct inputs, leaving a significant gap in evaluation on imperfect text. In this work, we study how word-boundary corruption affects how LLMs detect targeted information. By inserting whitespace characters within words to break them into fragments, LLMs' detection accuracy follows a U-shaped curve with the increase in insertion rate. We refer to this curve as the Text Uncanny Valley. To explain such observation, we propose a mode transition hypothesis: LLMs operate in a word-level mode for near-normal text and a character-level mode for heavily fragmented text, with the valley marking the disordered transition where neither mode is effective. Four experiments and one analysis are consistent with this account: in-context learning fails to rescue valley-bottom performance; regularizing the perturbation…
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