Mind the Unseen Mass: Unmasking LLM Hallucinations via Soft-Hybrid Alphabet Estimation

TL;DR

This paper introduces SHADE, a novel estimator for quantifying semantic uncertainty in large language models using limited samples, improving accuracy in low-data scenarios.

Contribution

SHADE combines Good-Turing coverage with spectral graph methods to better estimate semantic alphabet size under small sample constraints.

Findings

SHADE outperforms existing methods in low-sample regimes.

It provides more accurate semantic occupancy estimates with fewer samples.

The approach improves QA incorrectness detection under limited sampling.

Abstract

This paper studies uncertainty quantification for large language models (LLMs) under black-box access, where only a small number of responses can be sampled for each query. In this setting, estimating the effective semantic alphabet size--that is, the number of distinct meanings expressed in the sampled responses--provides a useful proxy for downstream risk. However, frequency-based estimators tend to undercount rare semantic modes when the sample size is small, while graph-spectral quantities alone are not designed to estimate semantic occupancy accurately. To address this issue, we propose SHADE (Soft-Hybrid Alphabet Dynamic Estimator), a simple and interpretable estimator that combines Generalized Good-Turing coverage with a heat-kernel trace of the normalized Laplacian constructed from an entailment-weighted graph over sampled responses. The estimated coverage adaptively determines the fusion rule: under high coverage, SHADE uses a convex combination of the two signals, while under low coverage it applies a LogSumExp fusion to emphasize missing or weakly observed semantic modes. A finite-sample correction is then introduced to stabilize the resulting cardinality estimate before converting it into a coverage-adjusted semantic entropy score. Experiments on pooled semantic alphabet-size estimation against large-sample references and on QA incorrectness detection show that SHADE achieves the strongest improvements in the most sample-limited regime, while the performance gap narrows as the number of samples increases. These results suggest that hybrid semantic occupancy estimation is particularly beneficial when black-box uncertainty quantification must operate under tight sampling budgets.