Understanding the Gap Between Stated and Revealed Preferences in News Curation: A Study of Young Adult Social Media Users

TL;DR

This study explores the disconnect between young adults' expressed preferences and their actual social media behaviors, revealing how they navigate value trade-offs in feed curation.

Contribution

It provides empirical insights into the preferences-behavior gap and offers design directions to align algorithmic curation with user values.

Findings

Participants engage with content they do not endorse despite valuing quality.

Users prioritize accuracy and diversity when curating ideal feeds.

Feed curation involves social and contextual considerations.

Abstract

Social media feed algorithms infer user preferences from their past behaviors. Yet what drives engagement often diverges from what users value. We examine this gap between stated preferences (what users say they prefer) and revealed preferences (what their behavior suggests they prefer) among young adults, a group deeply embedded in algorithmically mediated environments. Using a mixed-methods approach combining surveys and interviews with feed curation activities, we investigate: what gaps exist between stated and revealed preferences; how users make sense of these gaps; what values users believe should guide algorithmic curation; and how systems might reflect those values. Participants often found themselves engaging with low-quality content they did not endorse, despite wanting high-quality information. When asked to curate an ideal social media news feed for a hypothetical persona, participants created feeds they considered more satisfying and higher in quality by prioritizing values such as accuracy and diversity. In doing so, they navigated trade-offs between different values, factoring in social relationships and context surrounding the persona. These findings suggest that feed curation is a socially situated process of judging what should be visible and appropriate in shared information spaces. Based on these insights, we offer design directions for bridging the gap between stated and revealed preferences.