Language Models Exhibit Inconsistent Biases Towards Algorithmic Agents and Human Experts

TL;DR

This paper investigates how large language models exhibit inconsistent biases towards human experts and algorithmic agents, showing they favor humans in trust ratings but prefer algorithms in decision bets, highlighting complex bias patterns.

Contribution

It reveals that LLMs display conflicting biases towards humans and algorithms depending on the evaluation format, emphasizing the need for careful bias assessment in AI deployment.

Findings

LLMs rate humans as more trustworthy across tasks.

LLMs prefer betting on algorithms despite worse performance.

Biases are sensitive to task presentation formats.

Abstract

Large language models are increasingly used in decision-making tasks that require them to process information from a variety of sources, including both human experts and other algorithmic agents. How do LLMs weigh the information provided by these different sources? We consider the well-studied phenomenon of algorithm aversion, in which human decision-makers exhibit bias against predictions from algorithms. Drawing upon experimental paradigms from behavioural economics, we evaluate how eightdifferent LLMs delegate decision-making tasks when the delegatee is framed as a human expert or an algorithmic agent. To be inclusive of different evaluation formats, we conduct our study with two task presentations: stated preferences, modeled through direct queries about trust towards either agent, and revealed preferences, modeled through providing in-context examples of the performance of both agents. When prompted to rate the trustworthiness of human experts and algorithms across diverse tasks, LLMs give higher ratings to the human expert, which correlates with prior results from human respondents. However, when shown the performance of a human expert and an algorithm and asked to place an incentivized bet between the two, LLMs disproportionately choose the algorithm, even when it performs demonstrably worse. These discrepant results suggest that LLMs may encode inconsistent biases towards humans and algorithms, which need to be carefully considered when they are deployed in high-stakes scenarios. Furthermore, we discuss the sensitivity of LLMs to task presentation formats that should be broadly scrutinized in evaluation robustness for AI safety.