Toward Self-Driving Universities: Can Universities Drive Themselves with Agentic AI?
Anis Koubaa

TL;DR
This paper explores the potential of agentic AI to automate and transform university operations, proposing a staged autonomy model to create self-driving universities that improve efficiency and decision-making.
Contribution
It introduces a novel autonomy-level framework for higher education automation using agentic AI, extending beyond traditional AI applications in learning support.
Findings
Pilot deployments show reduced task times
AI enables previously infeasible capabilities
Framework guides systematic automation transition
Abstract
The rapid evolution of Agentic AI and large language models (LLMs) presents transformative opportunities for higher education institutions. This chapter introduces the concept of self-driving universities, a vision in which AI-enabled systems progressively automate administrative, academic, and quality-assurance processes through a staged autonomy model inspired by self-driving systems. We examine the current challenges facing traditional universities, including bureaucratic overload, fragmented information systems, and the disproportionate amount of time faculty spend on clerical tasks, which diverts effort away from timely feedback, curricular improvement, student mentorship, and research productivity. While prior AI-in-education research has focused primarily on learning support, tutoring, and analytics, there remains a lack of system-level frameworks for automating institutional…
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Taxonomy
TopicsAI in Service Interactions · Artificial Intelligence in Healthcare and Education · Online Learning and Analytics
