The Fuzzy Front Ends: Reflections on the Never-Ending Story of Visualization Co-Design

TL;DR

This paper reflects on a two-and-a-half-year co-design project with the arts community, highlighting the ongoing challenges and insights gained from iterative visualization development and community engagement.

Contribution

It provides a detailed, visual account of the fuzzy front ends in visualization co-design, offering practical insights and reflections for future community-engaged projects.

Findings

Repeatedly returning to the fuzzy front end reveals ongoing challenges

Comic-style visuals effectively communicate complex co-design experiences

Community needs shape tailored visualization prototypes

Abstract

Co-design is an increasingly popular approach in HCI and visualization, yet there is little guidance on how to effectively apply this method in visualization contexts. In this paper, we visually present our experience of a two-and-a-half-year co-design project with the local arts community. Focusing on facilitating community exploration and sense-making around arts funding distribution, the project involved a series of co-design sessions between visualization researchers and members of the arts community. Through these iterative sessions, we built shared understanding and developed visualization prototypes tailored to community needs. However, the practice is far from complete, and we found ourselves continually returning to the "fuzzy front end" of the co-design process. We share this ongoing story through comic-style visuals and reflect on three fuzzy front ends that we encountered during the project. By sharing these experiences with the visualization community, we hope to offer insights that others can draw on in their own community-engaged co-design work.