A Practical Guide to Agentic AI Transition in Organizations
Eranga Bandara, Ross Gore, Sachin Shetty, Sachini Rajapakse, Isurunima Kularathna, Pramoda Karunarathna, Ravi Mukkamala, Peter Foytik, Safdar H. Bouk, Abdul Rahman, Xueping Liang, Amin Hass, Tharaka Hewa, Ng Wee Keong, Kasun De Zoysa, Aruna Withanage, Nilaan Loganathan

TL;DR
This paper provides a practical framework for organizations to transition from manual processes to scalable, autonomous agentic AI systems, emphasizing human-in-the-loop models and domain-driven implementation.
Contribution
It introduces a pragmatic, step-by-step framework for operationalizing agentic AI in organizations, addressing integration, ownership, and collaboration challenges.
Findings
Effective domain-driven use case identification
Successful delegation of tasks to AI agents
Enhanced scalability with human-in-the-loop models
Abstract
Agentic AI represents a significant shift in how intelligence is applied within organizations, moving beyond AI-assisted tools toward autonomous systems capable of reasoning, decision-making, and coordinated action across workflows. As these systems mature, they have the potential to automate a substantial share of manual organizational processes, fundamentally reshaping how work is designed, executed, and governed. Although many organizations have adopted AI to improve productivity, most implementations remain limited to isolated use cases and human-centered, tool-driven workflows. Despite increasing awareness of agentic AI's strategic importance, engineering teams and organizational leaders often lack clear guidance on how to operationalize it effectively. Key challenges include an overreliance on traditional software engineering practices, limited integration of business-domain…
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Taxonomy
TopicsBusiness Process Modeling and Analysis · Multi-Agent Systems and Negotiation · Human-Automation Interaction and Safety
